Medical Device Sales Associate Territory Account Manager

Tactile Medical; Baltimore (MD); On-site; USD 65,000 - 110,000; Full time

Job summary

Tactile Medical is seeking an Associate Territory Account Manager to sell our at-home therapy devices and educate physicians, clinicians and patients on clinically proven products for lymphedema and related conditions.

The role requires building relationships with healthcare professionals, delivering product demonstrations, and driving territory sales growth while maintaining compliance with regulatory standards and HIPAA requirements.

Qualifications

• Bachelor’s degree or equivalent education/experience.
• 1+ years outside/inside sales OR 2+ years patient-facing clinical experience OR 1+ years patient-facing sales support.

Responsibilities

• Conduct full-cycle consultative sales: prospecting, scheduling/attending meetings, product demonstrations, in-services, closing and follow-up.
• Educate physicians, clinicians and patients on the Flexitouch System and other products.
• Provide in-home product demonstrations for patients and answer questions.
• Assist Territory Account Manager with sales strategies to surpass monthly/quarterly/annual goals.
• Support customers through training on disease state, treatment protocols, reimbursement requirements.
• Ensure compliance with HIPAA and other regulations.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Time management

Sales closing

Self-motivated

Travel readiness

Physical ability

Education

Bachelor’s degree or equivalent

Job description

Medical Device Sales Associate Territory Account Manager

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Associate Territory Account Manager is responsible for selling Tactile Medical devices and educating physicians, clinicians and patients on our medical devices that are clinically proven to improve the quality of life for Lymphedema patients.

Responsibilities

• Conducts full-cycle consultative sales (prospecting, scheduling and attending meetings, product demonstrations, in services, closing and follow-up).
• Works with physicians, therapists and other clinicians to increase awareness and educate on the Flexitouch System and other products and services offered by Tactile Medical
• Provides in-home product demonstrations on our devices for patients and assist them with questions
• Assists the Territory Account Manager with sales strategies and execution to surpass monthly, quarterly, and annual sales goals
• Assists in providing customer support through training and education in disease state, treatment protocols, reimbursement requirements, etc
• Compliant with all appropriate regulatory requirements, including HIPAA
• Other duties as assigned

Qualifications

Education & Experience

Required:

• Bachelor’s degree or equivalent combined education and work experience (4 years)
• 1+ years of outside sales/inside sales experience OR
• 2+ years of patient facing clinical experience OR
• 1+ years of Tactile Medical patient facing or sales support work experience

Preferred:

• Outside sales experience with in-person product demonstrations
• Clinical experience working directly with lymphedema patients such as a Nurse, CLT, PTA, PT, OT, OTA, etc.
• Demonstrated success interacting with Tactile Medical patients, customers, and clinicians

Knowledge, Skills, and Abilities

• Excellent interpersonal, communication and time management skills
• Strong sales “close” experience and mentality, including persuasiveness, assertiveness and persistence
• Resourceful and a self-starter
• Ability to travel/drive within the territory as well as outside of the territory for conference, trainings, etc.
• Ability to lift 20 pounds

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Tactile Medical’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.