Medical Device Repair Technician II

Cardinal Health; Town of Riverview (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k plan

MyFlexPay

FSAs

Disability coverage

Work-Life resources

Parental leave

Wellness programs

Job summary

The Service & Repair Technician supports Cardinal Health customers and operations by troubleshooting, diagnosing, testing, repairing, and maintaining medical devices and equipment. This role contributes to customer satisfaction through product repair, timely resolution of technical issues, and adherence to quality and regulatory requirements.

Responsibilities include troubleshooting and repairing devices, documenting actions, managing inventory, and collaborating with internal teams to meet

Qualifications

• High School Diploma, GED or equivalent, or equivalent work experience preferred.
• 1–2 years of experience in technical repair, equipment maintenance, product support, manufacturing, electronics, or a related field preferred.
• Experience troubleshooting and resolving technical product issues preferred.
• Knowledge of customer complaint handling processes preferred.
• Familiarity with IPC standards (soldering) preferred.
• Basic proficiency in English is required, including reading/writing to process documents.
• Working knowledge of GDP/documentation practices preferred.
• Microsoft Office and Teams preferred.
• Willingness to learn hand tools, repair equipment, and testing devices.
• Strong problem-solving, troubleshooting, and attention to detail.

Responsibilities

• Troubleshoot, diagnose, analyze, test, calibrate, and repair Cardinal Health medical devices and equipment.
• Perform product decontamination and functional evaluations to identify issues and repair actions.
• Complete basic electronic component assembly and disassembly in support of repair and maintenance.
• Conduct product triage and technical assessments to ensure efficient resolution of equipment issues.
• Maintain accurate service records and documentation in accordance with GDP and procedures.
• Manage and maintain inventory of equipment, spare parts, consumables, and repair materials.
• Prioritize and complete assigned work to meet productivity goals, quality, and customer expectations.
• Partner with internal teams to support customer expectations and timely product support and repair services.
• Comply with all company policies and GMPs; perform overtime as needed.

Skills

Technical repair

Electronics

Documentation

GDP knowledge

Teamwork

Communication

Microsoft Office

Education

High School Diploma or GED

Tools

Hand tools

Testing devices

Job description

The Service & Repair Technician supports Cardinal Health customers and operations by troubleshooting, diagnosing, testing, repairing, and maintaining medical devices and equipment. This role contributes to customer satisfaction through product repair, timely resolution of technical issues, and adherence to quality and regulatory requirements.

Responsibilities include troubleshooting and repairing devices, documenting actions, managing inventory, and collaborating with internal teams to meet