Medical Device Quality Technician II – 1st Shift Onsite

REQ Solutions; Saint Paul (MN); On-site; USD 42,000 - 58,000; Full time

Job summary

REQ Solutions is seeking a Quality Technician II (Medical Device) for an onsite, first shift role in Saint Paul, MN. The position focuses on processing and trending return product complaints for Cardiac Rhythm Management devices, with investigations of returned pacemakers and cross-functional collaboration.

The role requires a HS diploma/GED, 1+ year of related experience, and strong MS Word/Excel/Outlook skills along with solid technical writing capabilities.

Qualifications

• HS diploma or GED required.
• 1+ year of related experience.
• Proficient in Microsoft Word, Excel, and Outlook.
• Solid technical writing skills.

Responsibilities

• Process and trend cardiac rhythm management return product complaints.
• Investigate returned pacemakers and conduct analyses.
• Collaborate with a cross-functional team including R&D and Manufacturing.
• Maintain compliance with quality requirements and training.
• Enter complete, accurate information into the GCMS complaint database.
• Ensure product traceability for all products received and analyzed.
• Assist in updating returned product test procedures.
• Identify opportunities to improve complaint-handling processes and procedures.
• Maintain lab cleanliness and comply with procedures and standards.

Skills

Technical writing

MS Office proficiency

Electrical basics understanding

Education

HS diploma/GED

Tools

GCMS Trackwise

Job description

REQ Solutions is seeking a Quality Technician II (Medical Device) for an onsite, first shift role in Saint Paul, MN. The position focuses on processing and trending return product complaints for Cardiac Rhythm Management devices, with investigations of returned pacemakers and cross-functional collaboration.

The role requires a HS diploma/GED, 1+ year of related experience, and strong MS Word/Excel/Outlook skills along with solid technical writing capabilities.