Medical Delivery Technician - Jamestown

Health System Services; Jamestown (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off & holidays

Disability insurance

Employee assistance program

Community involvement

Job summary

Health System Services is seeking a Medical Delivery Technician to deliver, install, and troubleshoot durable medical equipment with a patient-centered approach. You will ensure safe vehicle operation and accurate documentation while guiding patients and families on equipment use.

Qualifications include a valid driver’s license, a high school diploma, and strong customer service skills. Position offers a competitive hourly rate and comprehensive benefits in a role that supports our EPIC values

Qualifications

• Must have valid state-issued driver’s license.
• High school diploma required.
• 1 year of delivery and/or customer service preferred.
• Background screening required.
• Must be 21+ for auto insurance coverage.
• Ability to lift, push, pull, and carry equipment.

Responsibilities

• Deliver and install Durable Medical Equipment (DME) safely and timely.
• Provide delivery, pick up, and maintenance of home medical equipment and supplies.
• Safely operate and maintain company vehicle.
• Educate patients and caregivers on proper equipment use.
• Perform minor repairs and troubleshooting of equipment.
• Complete paperwork, trip logs, and inventory accurately.
• Organize equipment per policy.
• Assist with transporting equipment as needed.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Safety consciousness

Education

High school diploma

Job description

Do you demonstrate Empathy, Passion, Integrity, and Commitment in everything you do? If YES, join us at HSS, where we’re passionate about healthcare and dedicated to providing seamless, compassionate service to our patients, clients, and colleagues.

About the Position

As a Medical Delivery Technician, you’ll play an important role in helping patients receive the equipment and support they need. You’ll be responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME) while providing a positive experience from start to finish.

As a face of HSS, you’ll have the opportunity to make a meaningful impact through every patient interaction - bringing our EPIC values of Empathy, Passion, Integrity, and Commitment to life every day.

What You’ll Do:

• Deliver and install Durable Medical Equipment (DME) in a safe and timely manner.
• Provides delivery, pick up, and maintenance of all types of home medical equipment and medical supplies.
• Safe operation, organization, and maintenance of a company-owned vehicle.
• Educates patients, family members, and caregivers on proper and safe use of equipment.
• Minor repair and equipment troubleshooting.
• Thorough and accurate completion of all paperwork, trip logs, and van inventory checklist.
• Organizes and maintains equipment according to company policies.
• Frequent lifting, pushing, pulling, and carrying of equipment of varying weights.
• Navigating different sized areas to deliver and install the equipment.
• Picking up equipment and bringing equipment back for sanitation.

What We’re Looking For:

• Valid state-issued driver’s license in the state where the employee works, required.
• High school diploma required.
• 1 year of delivery and/or customer service, strongly preferred.
• Candidates should possess a safe driving history and will be required to complete a background screening as part of the hiring process.
• Must be 21 years of age to meet the coverage requirements of the company’s auto insurance.
• Ability to lift, push, pull, and carry equipment of varying weights.

Qualifications for Success:

• Kind and friendly attitude.
• Excellent verbal and written communication skills.
• Organized with high attention to detail.
• Professional and courteous demeanor.
• Good mechanical skills.

Benefits That Go Beyond the Basics:

• Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well
• Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked
• Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays
• Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program
• Be Part of Something Bigger - Join an organization that values giving back through community programs

Compensation:

• $18.00 - $22.00 per hour, dependent on experience