Medical Coordinator 2nd Shift

Urban Strategies, Inc.; Town of Texas, Northern (WI, KY); Hybrid; USD 66,000 - 79,000; Full time

Benefits offered by this job

Remote work for eligible positions.

Medical and Dental paid 95% by company

Vision coverage 100%

401K matched up to 4%

Employee Assistance Program

Vacation and holidays

Disability coverage

Laptop provided

Cellphone provided

Meaningful engagement programs

Job summary

Urban Strategies seeks a Medical Coordinator 2nd Shift to oversee health services for children across its programs. The role requires coordinating care, maintaining confidential medical records, and communicating health needs to case managers and clinicians.

The position emphasizes leadership, policy development, and regulatory compliance, with travel to program sites as needed. The candidate should have healthcare experience, HIPAA knowledge, and bilingual English/Spanish abilities.

Qualifications

• Minimum of 1 year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration or direct clinical care.
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR Bachelor’s degree in a relevant field.
• Demonstrated experience developing medical protocols, auditing compliance, and coordinating multidisciplinary teams
• Strong understanding of healthcare regulations, HIPAA, CDC guidelines, ORR medical standards
• Organizational leadership, systems-building, and project management
• Excellent communication, documentation, and relationship-building skills
• Bilingual (English/Spanish) fluent, written, and verbal
• Clean criminal background check & CAN check
• Must be able to travel to program sites as needed
• Must be 21 or older

Responsibilities

• Collaborate with the Lead Medical Coordinator and Program Director and the PMO to obtain technical assistance.
• Responsible for health services as well as coordinating the provisions of timely, appropriate health services for children in care.
• Assists with the Development, implementation, and maintain standardized medical policies and workflows across all programs.
• Ensure programs consistently meet ORR, CDC, State, and Federal medical requirements.
• Assists in conducting periodic audits of medical documentation, UAC Portal entries, charts, and required timelines.
• Support programs during federal or state audits, monitoring visits, and incident reviews.

Skills

Care coordination

Health administration

Multidisciplinary teams

Healthcare regulations

HIPAA knowledge

Project management

Communication skills

Bilingual English/Spanish

Background check

Travel readiness

Education

Bachelor’s degree in a relevant field

LPN/LVN or RN with bachelor’s degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Coordinator 2nd Shift

Full Time Remote Texas

2 days ago Requisition ID: 2128

Job Description: Medical Coordinator

JOB TITLE

Medical Coordinator 2nd Shift

PROGRAM

REPORTS TO

Lead Medical Coordinator

SALARY

$72,684.00

LOCATION

Texas

JOB TYPE

Exempt

WORK SCHEDULE

General Description

The Medical Coordinator coordinates appropriate health services, including urgent, emergent, and preventative health services for children across all Refugio Urban Strategies programs. This includes maintaining complete, confidential medical records for children, ensuring appropriate communication of health needs to case managers and clinicians, scheduling health care appointments, coordinating transportation to health care appointments, ensuring qualified interpretation and translation services are in place, and serving as liaison for community health providers.

About You

You are a strategic, mission-driven healthcare leader who thrives in environments that require coordination, compliance, and operational consistency. You are a self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, children and adolescents. You are a personable, energetic, and empathetic leader who can manage multiple staff and multiple projects in a prioritized manner. You excel in building systems, improving workflows, and partnering across multiple departments. Your leadership is grounded in Authentic Relationships, Servant Leadership, and Intentional Compassion, ensuring high-quality care and regulatory compliance while supporting frontline staff.

Minimum Qualifications

• Minimum of 1 year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration or direct clinical care AND
• Any of the following:
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR Bachelor’s degree in a relevant field.
• Demonstrated experience developing medical protocols, auditing compliance, and coordinating multidisciplinary teams
• Strong understanding of healthcare regulations, HIPAA, CDC guidelines, ORR medical standards
• Organizational leadership, systems-building, and project management
• Excellent communication, documentation, and relationship-building skills
• Bilingual (English/Spanish) fluent, written, and verbal
• Clean criminal background check & CAN check
• Must be able to travel to program sites as needed
• Must be 21 or older

Physical Requirements: This role works primarily in an administrative capacity but must be able to:

• Travel to and navigate program sites and medical clinic environments
• Stand, walk, or climb stairs during site visits
• Respond to emergency program needs with flexibility

Preferred Qualifications

• 3 years of employment in public health or healthcare setting with demonstrated experience in care coordination ,health administration or direct clinical care.
• Experience working in ORR shelter.

What You’ll Be Doing

Medical Program Oversight & Quality Assurance

• Collaborate with the Lead Medical Coordinator and Program Director and the PMO to obtain technical assistance.
• Responsible for health services as well as coordinating the provisions of timely, appropriate health services for children in care.
• Assists with the Development, implementation, and maintain standardized medical policies and workflows across all programs.
• Ensure programs consistently meet ORR, CDC, State, and Federal medical requirements.
• Assists in conducting periodic audits of medical documentation, UAC Portal entries, charts, and required timelines.
• Support programs during federal or state audits, monitoring visits, and incident reviews.

Compliance, Reporting & Data Integrity

• Ensures consistency and compliance in: UC Portal medical entries, Medical screenings, immunizations, and surveillance, Significant Incident Reports (SIRs), Medical supply and medication inventory processes.
• Assist in reviewing medical-related SIRs to ensure accuracy, timely submission, and prevention recommendations.
• Assist in the consolidation of program-level medical reports (weekly, monthly, quarterly, and annual).
• Assist in developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health safety, and post-release health-care planning/care coordination.

Training & Professional Development

• Assist in the development and delivery of training for medical and non-medical staff, including universal precautions, infectious disease control, medication administration, and psychotropic medications and ORR Medical Guideline updates.
• Provide and/or assist with onboarding and training of new medical staff within the program as needed.
• Partner with Clinical, Case Management, Operations, Direct Care, HR, and other departments to ensure integrated care.
• Provide medical guidance during emergency situations, escalations, or unusual medical cases.
• Participate in multidisciplinary and PMO leadership meetings.

Strategic Growth & Community Partnerships

• Assist programs with expanding partnerships with local medical, dental, specialty, and diagnostic providers.
• Support new program openings or expansions by setting up medical operational systems.

Organizational Culture & Leadership

• Model and reinforce US’s values of Authentic Relationships, Servant Leadership, and Intentional Compassion.
• Promote a culture of safety, compliance, and quality care across all medical operations.
• Ensure medical practices align with Urban Strategies policies, mission, and strategic direction.

About Urban Strategies

Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America.

COMPANY CULTURE

Our work is driven by our three core values:

• Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
• Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
• Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.

BENEFITS

• Remote work for eligible positions.
• Medical and Dental is paid 95% by company and 5% by employee (individual or family).
• Vision is covered 100% (individual or family).
• 401K matched contributions up to 4%.
• Employee Assistance Program.
• Vacation time is generous but varies depending on program and position.
• 9 Sick Days and 11 Holidays.
• Every teammate gets long and short-term disability free.
• Positions that require laptops, the company provides one.
• Positions that require cellphone, company issues one.

PERKS

• Meaningful employee engagement programs.

OTHER

• Employment is conditional pending satisfactory results of all required tests and background checks.

CORE

COMPETENCIES

• Works Well with Team US
• Communicates Competently
• Demonstrates Accountability, Responsibility, and Dependability
• Delivers High Quality Work
• Identifies Problems, Finds Solutions

Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.