Medical Coordinator

Bethany Christian Services; Paw Paw (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Generous PTO and holidays

Education reimbursement

Employee assistance program

Disability & life insurance

Job summary

Bethany Christian Services seeks a Medical Coordinator to organize and oversee health services for children in care. You will coordinate appointments, maintain confidential medical records, and liaise with case managers and clinicians to ensure timely, quality care.

Ideal candidates have 1+ year in public health or healthcare, LPN/LVN or RN or a relevant bachelor’s degree, and strong communication. Travel and after-hours support may be required.

Qualifications

• Minimum of 1 year in public health or healthcare with care coordination or health administration experience.
• LPN/LVN or RN, or a bachelor’s degree in a relevant field.
• Fluency in Spanish/English preferred.

Responsibilities

• Arrange and coordinate health services for children in care, including scheduling, records, and communication with case managers and clinicians.
• Coordinate transportation and interpretation services for health appointments.
• Maintain medical files and ensure regulatory compliance and billing accuracy.
• Travel to health care facilities as needed and support after-hours program needs.

Skills

Care coordination

Health administration

Direct clinical care

Communication skills

Confidentiality

Education

LPN/LVN or RN

Bachelor's degree in a relevant field

Tools

Microsoft Office Suite

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Medical Coordinator, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Arrange and coordinate appropriate health services, including urgent, emergent, and preventative health services for children in care. This includes maintaining complete, confidential medical records for children, ensuring appropriate communication of health needs to case managers and clinicians, scheduling health care appointments, coordinating transportation to health care appointments, ensuring qualified interpretation and translation services are in place, and serving as a liaison for community health care providers;
• Schedules and transports youth to all medical appointments within allotted timeframe;
• Maintain and manage medical files in UC Portal and ensures all records are updated;
• Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients;
• Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriter Insurance;
• Provide resources and reports upon discharge;
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR;
• Reconcile and address all billing errors to ensure accurate billing with no profit loss;
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Periodically travel to health care provider facilities to build positive working relationships and transport clients;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care;
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR a bachelor’s degree in a relevant field;
• Bilingual Spanish/English fluency, preferred;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Work well under pressure and adaptable to change;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Exhibit integrity and good moral character to provide appropriate care;
• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and,
• Be properly trained and licensed, as necessary;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood;
• Results of medical examination (as required by State Licensing, including results of TB tests and immunization records);
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parent leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance