Medical Coordinator

The Village Family Services, Inc.; Los Angeles (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

403(b)

403(b) matching

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Job summary

The Village Family Services, Inc. is seeking a Medical Coordinator in Los Angeles to oversee and coordinate medical services for clients across adoptions, foster care, and behavioral health programs.

The role involves coordinating appointments, maintaining medical records, and ensuring compliance with HIPAA and state/federal regulations while supporting on-site child-facing services.

Qualifications

• Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration or direct clinical care.
• Bilingual English/Spanish, ability to read, analyzes, and interprets the most complex documents.
• Computer literate in Microsoft Office applications.

Responsibilities

• Assist to schedule and comply with required medical and dental appointments and timelines.
• Assist to respond and comply to individual emergency medical needs immediately.
• Assist to obtain, compile, and maintain medical files on each admission; document in the Portal.
• Assist to collect, maintain, and submit reports to supervisor.
• Maintain confidentiality guidelines meeting State regulations and client safety.
• Assist in submitting review and follow up all Significant Incidents Reports regarding Medical Issues.
• Assist to schedule and provide transportation to medical appointments.
• Assist with TAR (Treatment Authorization Request) and follow up.

Skills

Bilingual English/Spanish

Microsoft Office

Education

LPN/LVN or RN with bachelor's degree

Bachelor's degree in a relevant field

Tools

Microsoft Office

Job description

The Village is accredited by the International Commission on Accreditation of Rehabilitation Facilities (CARF) for its Adoptions, Foster Care, Mental Health, Wraparound, and Drop-In Center services. We deliver evidenced-based behavioral health services to children, youth and adults, and has long been at the forefront of culturally sensitive foster care and adoption services.

POSITION DESCRIPTION

The Medical Coordinator is responsible for helping to assess, facilitate, and monitor all components of medical services. The Medical Coordinator will participate in weekly staffing meetings, ongoing training and stakeholders' meetings. The Medical Coordinator must adhere and apply the agency policies and procedures, code of ethics, Federal regulations, State mandates, the Flores Settlement Agreement, Trafficking Victims Protection Reauthorization Act, Perez-Olano Settlement Agreement, and the Violence against Women Reauthorization Act.

REQUIREMENTS & QUALIFICATIONS

• Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration or direct clinical care AND any of the following:
  • Licensed practical or vocational nurse, (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor's degree), OR
  • Bachelor's degree in a relevant field
• Bilingual English/Spanish, ability to read, analyzes, and interprets the most complex documents
• Computer literate in Microsoft Office applications.
• Must be able to lift up to 25 pounds on a frequent basis.
• Must perform a wide range of physical movements such as lift, carry, push, pull, bend, sit, stand, walk, climb, kneel, and crawl.

VACCINATIONS REQUIRED

• Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection.
• MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases.
• Influenza: one dose annually during flu season.

DUTIES & RESPONSIBILITIES

All of the responsibilities listed below are considered essential functions of this position. Additionally, this position is expected to ensure that the core operating values and the strategic direction of the agency are adhered to.

1. Assist to schedule and comply with required medical and dental appointments and timelines.
2. Assist to respond and comply to individual emergency medical needs immediately.
3. Assist to obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in the Portal and maintain hard copy of required documents and medical record.
4. Assist to collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor.
5. Maintain Confidentiality guidelines meeting State regulations and the safety of client.
6. Assist in submitting review and follow up all the Significant Incidents Reports regarding Medical Issues.
7. Assist to schedule and provide transportation when is needed to on medical appointments.
8. Assist with TAR (Treatment Authorization Request) request and follow up.
9. Assist with any outstanding medical bills and insurance (Point Comfort underwriters).
10. Assist in coordinating medical assessments within timeline (48 hours for medical initial examination and initial after 70 days of placement).
11. Maintain a professional conduct and professional relationship with identified medical providers as well as assist in finding providers/specialist as needed.
12. Attend team meetings, staffing reviews and any other training required.
13. Adhere to Child Abuse Reporting requirements.
14. Must be relied upon regarding task completion and follow-up meeting deadlines on time without sacrificing accuracy, work quality, or customer service satisfaction.
15. Perform other duties as requested by the assigned supervisor and or management.
16. Must provide child-facing services on-site.

Confidentiality and Privacy

Adheres to all legal parameters for ensuring and maintaining clients' confidentiality including HIPAA, State and Federal laws.

• 403(b)
• 403(b) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Pay Range

$32.44/hr, non-exempt

The Village Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.