Medical Communications Manager

SupportFinity™; United States; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Global appreciation platform

Engagement events like yoga and massages

Job summary

SupportFinity™ seeks an experienced Medical Communications Manager to lead the communications strategy in the United States. In this role, you will develop peer‑to‑peer content, collaborate with KOLs, and ensure scientific messaging integrity across various channels.

The ideal candidate has an advanced life sciences degree and significant experience in medical communications within ophthalmology. Join SupportFinity™ and be part of a team that is dedicated to impactful scientific exchange and communication.

Qualifications

• Significant experience in medical affairs or communications in ophthalmology.
• Proven experience working with KOLs and clinical data.
• Strong understanding of compliance and industry codes.

Responsibilities

• Define and execute US medical communications strategy.
• Drive scientific narrative aligned with clinical evidence.
• Lead US congress strategy from a medical communications perspective.

Skills

Strategic thinking

Excellent communication

Stakeholder management

High attention to detail

Data interpretation

Education

Advanced degree in life sciences or related field

Job description

We are looking for an experienced and scientifically credible Medical Communications Manager to lead Rayner’s medical and scientific communications strategy in the United States. Reporting to the Marketing Director, Americas, this role is responsible for increasing Rayner’s Share of Scientific Voice (SoV) across the ophthalmic community by developing, coordinating, and amplifying high-quality Peer‑to‑Peer and evidence‑based content. The role will work closely with key opinion leaders (KOLs), clinical research, and global marketing communications teams to deliver scientific content across congress podiums, symposia, print and digital channels.

Key Responsibilities

Medical & Scientific Communications Strategy

• Define and execute Rayner’s US medical communications strategy.
• Drive a consistent and compelling scientific narrative aligned with clinical evidence and global brand positioning.
• Identify priority data sets, specific topics of interest, and communication opportunities to grow Share of Scientific Voice.
• Build and maintain strong relationships with leading US and international KOLs.
• Identify, develop, and support speakers for congresses, symposia, advisory boards, and peer‑to‑peer programs.
• Partner with KOLs to create high‑quality educational content including podium presentations, interviews, podcasts, webinars, and video materials.

Leadership

• Lead the planning and delivery of scientific content across live and digital channels, including major US ophthalmic congresses and satellite symposia, peer‑to‑peer education programs, print and online scientific communications, and digital channels such as webinars, podcasts, and video interviews.
• Ensure all content is accurate, balanced, and compliant with regulatory and medical standards.

Clinical, Marketing & Global Collaboration

• Work closely with Clinical Research teams to translate data into clear, compelling, and clinically relevant content.
• Partner with Global Product Marketing to ensure alignment with global messaging, branding, and campaigns.
• Support US Marketing and Sales teams with scientifically robust narratives and materials.

Congress Strategy & Scientific Presence

• Lead US congress strategy from a medical communications perspective.
• Oversee abstract planning, podium presentations, and symposia content development.
• Support speaker preparation, slide development, and rehearsal as required.

Performance Management

• Monitor and report on Share of Voice, engagement metrics, and scientific impact across regions.
• Ensure all activities comply with internal SOPs, industry codes, and regulatory requirements.
• Manage external agencies and vendors supporting medical communications activities.

Competencies / Core & Role‑Specific

• Strategic thinking with strong scientific credibility.
• Excellent communication and influencing skills.
• Stakeholder and KOL relationship management.
• High attention to detail and quality.
• Ability to operate cross‑functionally in a global organisation.
• Medical and scientific content development.
• Peer‑to‑peer education and congress strategy.
• Digital medical communications (webinars, podcasts, video).
• Data interpretation and scientific storytelling.
• Governance and compliance in medical communications.

Qualifications

Essential

• Advanced degree in life sciences, business management, or a related field.
• Significant experience in medical affairs or medical communications within ophthalmology or medical devices.
• Proven experience working with KOLs and clinical data.
• Strong understanding of scientific exchange, compliance, and industry codes.
• Experience supporting congresses and scientific meetings.
• Willingness to travel domestically and internationally.

Desirable

• Experience in ophthalmology, cataract or refractive surgery.
• Experience creating or overseeing digital scientific content (video, podcasts, webinars).
• Experience working in a global matrix organisation.
• Prior leadership or line management experience.

What you can expect from us

• Comprehensive benefits package.
• Global appreciation platform to recognise colleagues around the globe.
• Fantastic opportunity to work with highly talented teams and individuals and grow with the business.
• Exciting variety of engagement events like yoga, seat chair massages, Summerfest, and quarterly Love to Learn events.
• Being part of an organisation you can be proud to work for, changing the lives of millions of people.

Rayner provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.