Medical Collections Supervisor

Jenner & Block; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Jenner & Block LLP in Chicago seeks an experienced Collections Manager to oversee its accounts receivable and collections function. This exempt position reports to the Director – Billing & Collections and works closely with attorneys and finance leadership to optimize collections for the firm.

You will monitor aged receivables, develop collection strategies, supervise staff, and ensure accurate reporting and timely write-offs, while maintaining compliance and service to clients.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Economics, Mathematics or related field.
• ≈5+ years of collections or accounts receivable experience, ideally within a law firm or professional services.
• Working knowledge of legal billing systems and ability to develop and implement collection strategies.

Responsibilities

• Oversee the firm's collections process, monitor aged accounts receivable and WIP, and resolve client receivables.
• Develop and implement collection strategies in coordination with billing partners and Revenue Cycle team.
• Manage escalation procedures for delinquent accounts and respond to client inquiries.
• Prepare AR aging and collections reports and provide financial information for audits.
• Supervise collections staff and train on new processes.

Skills

Collections experience

Accounts receivable

Analytical skills

Legal billing systems knowledge

Education

Bachelor's degree in Accounting, Finance, Business Administration, Economics, Mathematics

Tools

Legal billing systems

Job description

COMPANY OVERVIEW

Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. The firm seeks an experienced Collections Manager to oversee its accounts receivable and collections function. Reporting to the Director – Billing & Collections, this individual will join a collaborative finance team, working closely with attorneys and finance leadership to optimize collections for the firm. This is an exempt position based in our Chicago office.

• Oversee the firm's collections process, including monitoring aged accounts receivable and work-in-process (WIP) balances, and initiate the review, research, and resolution of all client receivables
• Utilize analytics to identify heightened collections risks associated with certain clients, matters, etc., as well as critical moments in a matter to “catch up” on collections or to require payment before proceeding. Build improved processes or policies to lower the risks
• Coordinate the biannual Collections Push, including forecasting likely collections
• Develop and implement collection strategies in coordination with billing partners, primary team leaders, and the wider Revenue Cycle team
• Manage escalation procedures for delinquent accounts
• Respond to client inquiries regarding accounts receivable balances and payment information
• Coordinate with billing attorneys to resolve invoice disputes and discrepancies, and notify attorneys of delinquent accounts, assisting as needed
• Prepare and distribute accounts receivable aging and collections reports
• Provide finance team management with recommendations on accounts to be referred to firm counsel, including payment history and supporting documentation, along with write-off recommendations for uncollectible accounts
• Ensure adjustments and write-offs are documented and recorded promptly
• provide financial information for audit letters
• Oversee the supplying of new client vendor forms, EFT forms, W-9s, tax withholding waivers, etc., Maintain accurate records of all collection efforts within the firm's financial management system
• Supervise collections staff, providing guidance on best practices and ensuring completeness and accuracy of their assigned work
• Design, document, and train finance team members on new processes to support client- or firm-driven changes
• Perform other collections-related duties as requested

• Bachelor's degree in Accounting, Finance, Business Administration, Economics, Mathematics or a related field preferred
• ~5+ years of collections or accounts receivable experience, ideally within a law firm or professional services environment
• ~ Working knowledge of legal billing systems (e.g. Proven ability to develop and implement effective collection strategies
• ~ Strong analytical skills, with experience preparing and interpreting aging reports and financial data

The role may include additional duties, specialized projects, and other tasks as required. Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities.

Jenner will not sponsor applicants for work visas for this position.

Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.

The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.