Director, Revenue Reporting, Billing & Collections

Jenner & Block; Chicago (IL); On-site; USD 165,000 - 235,000; Full time

Benefits offered by this job

Competitive total rewards package

Comprehensive health benefits

401k profit sharing

Job summary

A prominent law firm in Chicago is seeking a Director of Revenue Reporting, Billing & Collections. This key role involves overseeing billing processes and collections activities, managing accounts receivable, and ensuring timely revenue collection. The ideal candidate will have significant experience in billing functions and strong financial acumen, alongside proven leadership skills to guide the collections team. A commitment to using technology and AI to enhance efficiency is essential. Competitive salary range is $165,000-$235,000 based on experience.

Qualifications

• Proven experience leading billing and collections functions at a legal or professional services firm.
• Strong financial acumen with a risk management perspective.
• Exceptional written and oral communication skills for presenting data.

Responsibilities

• Maintain a view of the firm's accounts receivable aging and manage collection risk.
• Lead and drive the firm's collections pushes with thorough forecasts.
• Generate, analyze, and present billing and collections reports.

Skills

Financial acumen

Communication skills

Data organization

Management skills

Education

Experience in billing and collections

Proficiency in Excel

Tools

Billing systems

Job description

Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer.

POSTION SUMMARY

The Director, Revenue Reporting, Billing & Collections is a senior finance leadership role accountable for the timely and accurate billing of client matters, the important pursuit of outstanding receivables, and the identification & escalation of inventory risk across the firm. Further, this director strives to deeply understand the firm's clients, their pricing arrangements, and their payment patterns in order to accurately forecast collections at the end of the year.

This is not a transactional role. The Director is expected to exercise independent judgment, read the billing and AR landscape with a risk management lens, and lead with accuracy and accountability.

The Director leads a team of billing and collections professionals, overseeing all shared service billing and collections activities across the firm's offices and practice groups. This Director reports to the Senior Director of Pricing and Revenue Operations.

ESSENTIAL JOB FUNCTIONS

AR Risk Oversight & Collections Leadership

• Maintain a continuous, real-time view of the firm's accounts receivable aging — identifying balances at risk of non-collection and intervening before exposure becomes loss.
• Assess aging WIP and AR balances with a critical eye, distinguishing between routine timing differences and genuine collection risk, and acting accordingly.
• Escalate problem accounts to the Senior Director, CFO, and responsible partners in a timely and well-documented manner, providing clear context and a recommended course of action.
• Lead and drive the firm's August and December collections pushes, providing thorough and accurate forecasts of revenue and point value to firm leadership.
• Develop and execute collections strategies in partnership with the CFO and firm leadership, with a focus on reducing aging balances, improving cash flow, and minimizing write-off risk.
• Build and maintain strong working relationships with partners, clients, and the wider revenue cycle team. Strive to provide best in class customer service.
• Monitor and report on key AR metrics — including DSO, aging by bucket, realization rates, and write-off trends — presenting findings and corrective actions to firm leadership on a regular basis.

Unbilled WIP Oversight & Risk Escalation

• Maintain active, ongoing oversight of unbilled WIP across all practice groups — identifying matters where work has been performed but invoices have not yet been raised, and understanding the specific reason for each delay.
• Monitor matters where billing is stalled pending preconditions such as an unsigned engagement letter, an unfinalized fee arrangement, or outstanding client approval — recognizing that these delays represent unrecovered revenue risk to the firm.
• Escalate aging unbilled WIP to the responsible partner, practice group leader, and Senior Director in a timely and structured manner, providing clear documentation of the matter, the outstanding precondition, and the duration of the delay.
• Work collaboratively with partners and the wider revenue cycle team to move stalled matters toward resolution.
• Continuously implement process improvements to remove issues or delays in the billing process.
• Track and report on unbilled WIP aging alongside AR aging, ensuring that firm leadership has a complete and accurate picture of total revenue exposure — not just what has been billed and remains unpaid, but what has not yet been billed at all.
• Identify patterns in unbilled WIP accumulation by partner, practice group, or matter type, and surface these trends to the Senior Director and CFO as part of regular reporting.

Analytics & Reporting

• Generate, analyze, and distribute regular billing and collections reports, including WIP aging, AR aging, collections performance, and fee receipt projections.
• Provide accurate and timely billing and collections data to support financial forecasting, budgeting, and cash flow planning by the CFO and Finance team.
• Identify trends in billing and collections performance, surface root causes of underperformance, and implement data-driven improvements.
• Prepare and present clear, executive-ready reports to firm leadership that communicate the state of the firm's AR, flag risk areas, and outline recommended actions.
• Lead, mentor, and develop the billing and collections team — setting clear performance expectations, providing ongoing coaching, and fostering a collaborative culture of accountability and continuous improvement.
• Embrace new financial platform technology and the power of AI to produce efficiencies and work product improvements. Create an atmosphere of efficiency through technology throughout the billing and collections processes.

QUALIFICATIONS AND REQUIREMENTS

• Demonstrated experience leading billing and collections functions at a law firm or professional services firm, with a track record of carefully managing aging balances and limiting collection risk.
• Strong financial acumen — able to read AR data with a risk management perspective and translate findings into actionable leadership decisions.
• Proven ability to influence and work effectively with partners, senior attorneys, and C-suite leadership on sensitive collections matters.
• Deep proficiency in billing systems and their interaction with the general ledger and financial reporting infrastructure. Proven interest in embracing AI.
• Advanced Excel skills and strong data organization capabilities; comfort with financial reporting and forecasting.
• Exceptional written and oral communication skills — able to present complex revenue cycle data clearly and compellingly to firm leadership.
• Sound business judgment, strong attention to detail, and the ability to prioritize and act decisively under pressure.
• Demonstrated management, mentoring, and team development skills.
• Ability to thrive in a fast-paced, high-accountability environment and remain available and responsive during critical collections periods.

Disclaimer

This job description is intended to provide a general overview of the primary duties and responsibilities for the position. It is not an exhaustive list of all tasks or responsibilities that may be assigned. The role may include additional duties, specialized projects, and other tasks as required. The firm reserves the right to modify or adjust the responsibilities to meet business needs.

Additional Duties

Physical Requirements

Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities.

EEO Statement

Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.

Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $165,000-$235,000 in Chicago. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.