Medical Collections Specialist

Trinity Employment Specialists; Tulsa (OK); On-site; USD 26,000 - 29,000; Full time

Job summary

Trinity Employment Specialists is seeking a detail-oriented Medical Collections Specialist for a busy surgical clinic in Tulsa, OK. This in-person role focuses on pursuing patient balances, insurance claims, and timely collections while maintaining strong patient relations.

The candidate will manage denials and appeals, verify insurance, and document all collection activities in the EMR system. Excellent communication and negotiation skills are essential.

Qualifications

• 1–2 years in medical collections or healthcare revenue cycle.
• Experience with surgical or specialty clinic billing preferred.
• Strong understanding of insurance processes, EOBs, and denials.
• Familiarity with EMR/EHR systems and Microsoft Office.
• Excellent communication and negotiation skills.
• Strong attention to detail and ability to manage multiple accounts.

Responsibilities

• Follow up on outstanding patient balances and insurance claims.
• Contact patients regarding overdue accounts and establish payment arrangements.
• Verify insurance information and review EOBs.
• Work denied or underpaid claims and submit appeals as needed.
• Collaborate with billing and front office to resolve discrepancies.
• Maintain accurate documentation of all collection activities in EMR systems.
• Ensure compliance with HIPAA and all applicable healthcare regulations.
• Provide professional and empathetic customer service during all patient interactions.

Skills

Medical collections

Revenue cycle

Insurance processes

EMR/EHR

Microsoft Office

Communication skills

Negotiation

Attention to detail

Tools

EMR/EHR software

Microsoft Office

Job description

Medical Collections Specialist – Surgical Clinic | Tulsa, OK Pay: $19-$21/hour Schedule: Monday–Friday | 8:00 AM – 5:00 PM Job Type: Full-Time | In-Person

Position Overview

We are seeking a detail-oriented and professional Medical Collections Specialist to join a busy surgical clinic in Tulsa. This role is responsible for managing outstanding patient balances, working with insurance companies, and ensuring timely and accurate collections while maintaining excellent patient relations.

Key Responsibilities

• Follow up on outstanding patient balances and insurance claims
• Contact patients regarding overdue accounts and establish payment arrangements
• Verify insurance information and review Explanation of Benefits (EOBs)
• Work denied or underpaid claims and submit appeals as needed
• Collaborate with billing and front office teams to resolve discrepancies
• Maintain accurate documentation of all collection activities in EMR systems
• Ensure compliance with HIPAA and all applicable healthcare regulations
• Provide professional and empathetic customer service during all patient interactions

Qualifications

• Minimum 1-2 years of medical collections or healthcare revenue cycle experience
• Experience with surgical or specialty clinic billing preferred
• Strong understanding of insurance processes, EOBs, and claim denials
• Familiarity with EMR/EHR systems and Microsoft Office
• Excellent communication and negotiation skills
• Strong attention to detail and ability to manage multiple accounts efficiently

Preferred Skills

• Experience with high-volume collections environments
• Knowledge of CPT/ICD-10 coding basics
• Ability to work independently and meet collection goals

TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER