Medical Clinical Coordinator

Tender Care Home Health & Hospice; Las Cruces (NM); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits: medical,Dental

Generous PTO and paid holidays

Job summary

Tender Care Home Health & Hospice in Las Cruces, NM is looking for a Clinical Coordinator to support clinical administration, patient families, and care teams. The role focuses on staff assignment, scheduling, and coordination of services to ensure quality patient care.

The position requires proficiency with MS Office, clinical certification or equivalent, and at least one year of clinical experience. Monday–Friday, standard business hours, with bilingual English/Spanish a plus.

Qualifications

• Must be highly proficient with computers and software including MS Office (Excel, Word, Outlook, PowerPoint).
• Prefer clinical certification such as Medical Assistant or equivalent and at least 1 year clinical experience.
• Medical experience highly preferred.
• Ability to work Monday–Friday 08:00 AM–05:00 PM.

Responsibilities

• Assign staff to new referrals based on patient needs, staff skills, and location. Communicate referral details to staff.
• Maintain and update field staff schedules; submit reports to clinical administration.
• Coordinate weekend/holiday coverage and vacation scheduling for field staff.
• Update hospital/patient tracking logs using Microsoft Excel.
• Ensure services via contracts are executed and participate in quality improvement activities.

Skills

MS Office

Bilingual English/Spanish

Education

Clinical certification or equivalent

One year clinical experience

Tools

Excel

Job description

About Us:

At Tender Care Home Health & Hospice, we prideourselves on providing compassionate, patient-centered care that elevates thequality of life for our patients and their families. Located in the heart of ElPaso, Texas, we’re a family-centered organization that values teamwork, growth,and excellence in every aspect of what we do.

What We Offer:

• Competitive salary to rewardyour expertise
• Generous PTO and paid holidays to maintain work-life balance
• A supportive and family-oriented culture

Basic Function of the Job:

Provides assistance to clinical administration, patients/families/caregivers,physicians, co-workers and any other health team member by assessing, planning,and the evaluating patient situation in an effort to furnish quality patientcare.Provides supervision of all patient care activities through officefunctions, communication and on-site inpatient homes. Performs duties and responsibilities in amanner consistent with corporate values and service excellence.

Major Duties and Responsibilities:

• Assist Clinical Administration in assigning staff to new referrals based upon patient needs, staff skills, and geographic location. Communicate all relevant information regarding referral to staff.
• Maintain accurate field staff schedules. Update schedules daily based upon new assignments and communication from field staff. Submit reports to clinical administration.
• Maintains weekend, holiday and vacation schedules. Assist Clinical Coordinators in completing weekend and holiday assignments and arranges vacation coverage for field staff.
• Update all hospital/patient tracking logs, as needed, using Microsoft Excel.
• Assures services provided through contracts and agencies are properly executed.
• Demonstrates department involvement by attending staff meetings, in-services, staff development programs, and departmental activities.
• Participates in case conferences by offering suggestions and redirecting discussions when necessary. Performs performance improvement activities as assigned.
• Maintains good working relationships with co-workers, physicians, hospitals, and other health care providers.
• Acts as a liaison assisting with marketing, education of others regarding agency services, including health care professionals and general public; identifies and offers service to patients in need and at risk.
• Data Entry of field staff assignments.
• Participates in quality improvement activities.
• Assist with orientation and training of other staff members.

Knowledge, Skills and Abilities:

• Must be highly proficient with computers, and software such as: Microsoft Office (Excel, Word, Outlook, and PowerPoint).
• Prefer clinical certification such as Medical Assistant, or equivalent and a minimum of one year clinical experience. Home care experience strongly preferred.
• Medical experience highly preferred.
• Ability to work Monday - Friday 08:00 AM-05:00 PM
• Bilingual English/Spanish a plus
• Incorporates basic competencies into all aspects of the positionincluding:
• Mission integration: knows the mission, vision, values and guidingprinciples of the organization and aligns personal beliefs and values to bringcongruence and meaning to day-to-day work.
• Organizational commitment:aligns own behavior with the values, needs and priorities of theorganization. Considers the common goodas well as individual desires.

Job Posting: Clinical Coordinator - New Mexico Office

Location:

Las Cruces, New Mexico

Company:

Tender Care Home Health & Hospice

About Us:

At Tender Care Home Health & Hospice, we prideourselves on providing compassionate, patient-centered care that elevates thequality of life for our patients and their families. Located in the heart of ElPaso, Texas, we’re a family-centered organization that values teamwork, growth,and excellence in every aspect of what we do.

What We Offer:

• Competitive salary to rewardyour expertise
• Comprehensive benefits package (medical, dental, vision)
• Generous PTO and paid holidays to maintain work-life balance
• A supportive and family-oriented culture

Basic Function of the Job:

Provides assistance to clinical administration, patients/families/caregivers,physicians, co-workers and any other health team member by assessing, planning,and the evaluating patient situation in an effort to furnish quality patientcare.Provides supervision of all patient care activities through officefunctions, communication and on-site inpatient homes. Performs duties and responsibilities in amanner consistent with corporate values and service excellence.

Major Duties and Responsibilities:

• Assist Clinical Administration in assigning staff to new referrals based upon patient needs, staff skills, and geographic location. Communicate all relevant information regarding referral to staff.
• Maintain accurate field staff schedules. Update schedules daily based upon new assignments and communication from field staff. Submit reports to clinical administration.
• Maintains weekend, holiday and vacation schedules. Assist Clinical Coordinators in completing weekend and holiday assignments and arranges vacation coverage for field staff.
• Update all hospital/patient tracking logs, as needed, using Microsoft Excel.

• Assures services provided through contracts and agencies are properly executed.
• Demonstrates department involvement by attending staff meetings, in-services, staff development programs, and departmental activities.
• Participates in case conferences by offering suggestions and redirecting discussions when necessary. Performs performance improvement activities as assigned.
• Maintains good working relationships with co-workers, physicians, hospitals, and other health care providers.
• Acts as a liaison assisting with marketing, education of others regarding agency services, including health care professionals and general public; identifies and offers service to patients in need and at risk.
• Data Entry of field staff assignments.
• Participates in quality improvement activities.
• Assist with orientation and training of other staff members.

Knowledge, Skills and Abilities:

• Must be highly proficient with computers, and software such as: Microsoft Office (Excel, Word, Outlook, and PowerPoint).
• Prefer clinical certification such as Medical Assistant, or equivalent and a minimum of one year clinical experience. Home care experience strongly preferred.
• Medical experience highly preferred.
• Ability to work Monday - Friday 08:00 AM-05:00 PM
• Phone Etiquette
• Excellent Customer Service
• Bilingual English/Spanish a plus

Corporate Values/Service Excellence:

• Incorporates basic competencies into all aspects of the positionincluding:
• Mission integration: knows the mission, vision, values and guidingprinciples of the organization and aligns personal beliefs and values to bringcongruence and meaning to day-to-day work.
• Organizational commitment:aligns own behavior with the values, needs and priorities of theorganization. Considers the common goodas well as individual desires.

Service Orientation:

• Has agenuine desire to help others, especially those in need.
• Derives real satisfaction from servingothers.
• Understands people’s needs andemotional state and overcomes obstacles in serving them.

Interpersonal and Team Performance:

• Builds and maintains positive relationshipswith people on the job.
• Listenseffectively to understand others’ thoughts, feelings and concerns.
• Works cooperatively with others as part of ateam; puts group goals before own.
• Maintainspositive relationships with people and recognizes and appreciates differencesin style, approach and background.

Environment:

Employee is required to sit, stand and walk frequently; and tolift up to 50 pounds occasionally. Jobrequires occasional bending, kneeling, reaching forward and overhead, andlifting floor to waist and waist to overhead.Position involves frequent CRT terminal work, requiring continuoussitting and use of both hands for grasping, pushing/pulling and finemanipulation; driving requires use of at least one foot.

Why Join Us?

At Tender Care, you’ll have the chance to work in anenvironment that values your contributions, nurtures your professional growth,and empowers you to make a difference in the lives of those we serve.

This position is ideal for motivated, compassionate nurseswho are eager to lead and grow within a supportive organization. Join us andmake a meaningful impact every day.

We look forward to welcoming you to the Tender Care family!

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