Medical Claims Specialist: Fast-Paced & Customer-Focused

Wilson-Mcshane Corporation; Duluth (MN); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Low Deductible Health, Prescription Dr

Voluntary Vision, Accident, Critical I

401(k) and Roth 401(k)

Paid Holidays and Paid time off

Employee Assistance Program, including

Job summary

Wilson-McShane Corporation is seeking a Medical Claims Adjuster in Duluth, MN to serve as the primary contact for participants and providers, handling a high volume of calls and inquiries. The role balances claims processing with outstanding service in a fast-paced setting.

The schedule is 8:00am-5:00pm, Monday-Friday with a 1-hour lunch. This non-exempt position offers a starting wage of $26.85 per hour plus benefits including health, dental, vision, and retirement plans, paid holidays/PTO, and

Qualifications

• Minimum of two years claims paying experience required.
• Ability to read and interpret documents such as Summary Plan Description and procedure manuals.
• Proficiency with Microsoft Office; quick learner of other computer applications.

Responsibilities

• Handle a high volume of phone calls and respond to benefit and claims-related inquiries.
• Process medical and short-term disability claims accurately and timely.
• Provide exceptional customer service to participants and providers, balancing multiple priorities in a fast-paced environment.

Skills

Customer service

Prior claims handling

Communication skills

Tools

Microsoft Office

Job description

Wilson-McShane Corporation is seeking a Medical Claims Adjuster in Duluth, MN to serve as the primary contact for participants and providers, handling a high volume of calls and inquiries. The role balances claims processing with outstanding service in a fast-paced setting.

The schedule is 8:00am-5:00pm, Monday-Friday with a 1-hour lunch. This non-exempt position offers a starting wage of $26.85 per hour plus benefits including health, dental, vision, and retirement plans, paid holidays/PTO, and