Medical Case Manager (TEMP)

DAP Health; Palm Springs (CA); On-site; USD 62,000 - 78,000; Full time

Job summary

DAP Health is seeking a Medical Case Manager to coordinate medical and social services for individuals with HIV, ensuring access to care and continuity through a coordinated care plan. The role involves assessing clients, documenting in the ISP, and liaising with community services to advocate on behalf of clients.

The position requires a Bachelor's degree in a related field, 2+ years of HIV service experience, and a current BLS certification. Bilingual Spanish is preferred.

Qualifications

• Bachelor's degree in social work, psychology, healthcare or related fields.
• Minimum of two years’ experience delivering services to people living with HIV/AIDS in ASO or related social services organization.
• Current BLS certification through American Heart Association or American Red Cross.

Responsibilities

• Coordinate delivery of medical and social services for persons with HIV infection.
• Assess client mental, social, financial, and functional status and document in ISP.
• Act as liaison between client and community social services; advocate as needed.

Skills

Bilingual Spanish

Professional boundaries

Multitasking

Communication

Education

Bachelor's degree in social work, psychology, healthcare or related fields

Job description

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.Job SummaryThe Medical Case Manager coordinates the delivery of case management services in a manner consistent with policies and procedures of DAP Health and related program protocols. Additionally, the Medical Case Manager will ensure timely and coordinated access to medicallyappropriate levels of health and support services and continuity of care through a an established single, coordinated care plan and ongoing assessment of the client’s needs and personal support system.Supervisory Responsibilities: NoneEssential Duties/ResponsibilitiesCoordinate the delivery of medical and social services to persons with HIV infection tofacilitate and maintain access to their medical careAssess the client's mental, social, financial, and functional status and document in the Individualized Service Plan (ISP)Serve as a member on the Case Management Team and participate in case conferencesRecommend and coordinate services such as public assistance, referral for insurance needs, dental care, transportation, legal, mental health, or other DAP Health programsAct as a referral source and liaison between client and community based social services and act as client’s advocate where necessary and appropriateMonitor client’s progress in social and medical systems, including monitoring improvements/changes of clients CD4, Viral Load, and treatment adherence to determine level of case management needProvide crisis intervention when necessary and appropriateAssist the client and service providers in problem solvingMaintain accurate records of all client interactions in client services database in a timely mannerProvide assistance with and information about public benefits assistance programs that apply to DAP Health populations such as MISP, ADAP, Medi-Cal, SSDI, SSI and so forthAccess patient health information as neededPerform other duties as assignedRequired Skills/AbilitiesAbility to:Establish and maintain professional boundaries with staff and clients at all timesPrioritize and coordinate multiple tasksDemonstrate familiarity with standard procedures of a comprehensive case management systemCommunicate effectively with all levels of individuals, both internally and externallyOperate organization’s client Management Information SystemFlexible schedule including flexible hours and/or shiftsBilingual/Spanish preferredEducation and ExperienceBachelor's degree in social work, Psychology, healthcare or related fields or a minimum of two years’ experience in the delivery of services to people living with HIV/AIDS within an Administrative Services Only (ASO) or related social services organizationCurrent BLS certification obtained through the American Heart Association or American Red CrossWorking Conditions/Physical RequirementsThis position is on-site at DAP Health SunriseAbility to lift 24 poundsOperates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and talking