Medical Case Manager - Ryan White

PrimeCare Health, Inc.; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO 27 days/year

Personal days (3)

Floating holiday (1)

8 paid holidays

Medical/Dental/Vision coverage from 30

Company-paid life and disability

403(b) match and profit sharing

Flexible spending accounts

Accident & critical illness coverage

Job summary

PrimeCare Health is seeking a Medical Case Manager - Ryan White in Chicago, IL, to provide patient-centered, confidential services to individuals living with HIV/AIDS and facilitate access to core medical and support services. The role emphasizes helping patients achieve an undetectable viral load by removing barriers to care.

You will manage a caseload, conduct intake assessments, develop care plans, maintain records, collaborate with healthcare teams, and participate in outreach as needed.

Qualifications

• Demonstrated knowledge and at least six years of work experience equivalent to one of the stated education credentials.
• Ability to work with diverse patients living with HIV/AIDS and coordinate care services.
• Experience with evaluating applications and assessing patient needs and barriers to care.

Responsibilities

• Oversee and manage an assigned caseload of patients living with HIV/AIDS, providing comprehensive Medical Case Management services.
• Complete intake into care, including comprehensive assessments of patient strengths and needs.
• Maintain knowledge of resources and develop referral databases to connect patients to services.
• Develop comprehensive care plans and monitor progress toward goals of care.
• Maintain patient files per PrimeCare Community Health and AFC standards.
• Collaborate with medical teams, hospitals, and insurance entities to provide integrated care.
• Participate in outreach, trainings, and development projects as needed.

Skills

Verbal and written communication

Attention to detail

Cultural sensitivity

Travel to sites

Multidisciplinary collaboration

Time management

Education

Bachelor’s degree in social work, human services, social science, or health education

Associate’s degree in human services, social science or health education

Master’s degree in social work, human services, social science, or health education

Current IL LPN/RN/APRN licensure

Tools

Electronic Health Record (EHR)

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Case Manager - Ryan White

Full Time Clerical Chicago, IL, US

8 days ago Requisition ID: 3577

Salary Range: $20.40 To $26.00 Hourly

Position Summary: The Medical Case Manager provides comprehensive, patient-centered, and confidential services to individuals living with HIV/AIDS, facilitating access to core medical and support services. These include, but are not limited to, medical, dental, mental health, and substance use services, as well as supportive resources such as legal services, transportation, emergency financial assistance, food access, and housing support. The primary objective is to promote and sustain viral suppression by helping patients remove barriers to care to achieve and maintain an undetectable viral load.

Duties and Responsibilities

• Oversee and manage an assigned caseload of patients living with HIV/AIDS, providing comprehensive Medical Case Management services.
• Complete intake into care, including comprehensive initial and ongoing assessments of patient strengths and needs, including HIV medical status, insurance coverage, financial status, adherence to appointments and medications, behavioral health and substance use, oral health, nutrition, transportation, and other psychosocial needs.
• Maintain knowledge of internal and community resources, while developing a referral database, submitting referrals, and providing follow-up to ensure patients are connected to appropriate services and remain engaged in care.
• Development of comprehensive care plans and monitoring patient progress towards meeting the collaboratively developed goals of care.
• Maintain patient files, both physical and digital, in accordance with the standards established by PrimeCare Community Health (PrimeCare) and the AIDS Foundation of Chicago (AFC).
• Work closely with the medical and/or interdisciplinary team, including, but not limited to, medical providers, hospitals, and insurance companies, to provide integrative care to patients with HIV.
• May participate in outreach services, including presentations, trainings, and development projects, as needed.

Required Skills or Abilities

• Effective, concise verbal and written communication with a diverse set of professionals from multiple disciplines.
• Ability to thoroughly assess and analyze materials, especially application forms and related documents.
• Highly detail-oriented, strong attention to detail, and extremely sensitive to deadlines and timelines.
• Demonstrate respect, appreciation, inclusion, and sensitivity for the cultural, diversity, gender differences, and sexual orientation of patients and co-workers.
• Ability to work flexible and extended hours and travel between sites and/or community-based locations, as needed.

Qualifications, Knowledge, Experience, or Licensure

• Demonstrated knowledge AND at least six (6) years of work experience equivalent to one of the following education credentials required (degree not required if work experience meets the same level of education):
  • Associate’s degree in human services, social science or health education PLUS four (4) years of case management experience, or
  • Bachelor’s degree in social work, human services, social science, or health education, or
  • Master’s degree in social work, human services, social science, or health education, or
  • Current Illinois licensure as licensed practical nurse (LPN), registered nurse (RN), or advanced practice registered nurse (APRN).
• Prior experience working with individuals living with HIV/AIDS strongly preferred.
• 3-5 years of experience in a healthcare or medical setting, preferably in a Federally Qualified Health Center strongly preferred.
• Working knowledge of and experience with Electronic Health Record (EHR), and MS office applications.
• Bilingual English/Spanish preferred, but not required.
• Eligibility for NHSC Loan Repayment or State Loan Repayment programs.
• 27 days of PTO each year, accrued each pay period.
• 3 personal days.
• 1 floating holiday.
• 8 paid holidays.
• Medical/Dental/Vision coverage available the 1st of the month following 30 days.
• Company-paid life, short-term disability, and long-term disability coverage.
• Discretionary 403(b) match and profit sharing after meeting service requirements.
• Flexible spending accounts.
• Accident & critical illness coverage.

All wages are based on relevant years of experience and/or licensure. The minimum rate is the wage that an individual who has no relevant experience earns. No individual will begin employment earning more than the maximum wage listed, which is expected to occur with 13 or more years of relevant experience.

PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.