Medical Case Manager

SWCHC, Inc.; Bridgeport (CT); On-site; USD 60,000 - 78,000; Full time

Job summary

Southwest Community Health Center (SWCHC, Inc.) seeks a Senior Medical Case Manager to provide comprehensive case management for patients, including treatment adherence counseling and psychosocial support. The role links clients to medical care, social services, and crisis intervention within a Ryan White Part C framework.

The ideal candidate has strong writing and organizational skills, the ability to manage multiple tasks, and a willingness to travel monthly outside Fairfield County.

Qualifications

• Bachelor’s degree or 3 years related experience in human services, psychology, or public health.
• Excellent writing, speaking, and organizational abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Independent and team-working capabilities.
• Willingness to travel monthly out of Fairfield County.
• Bilingual English/Spanish preferred.

Responsibilities

• Provide comprehensive medical case management including treatment adherence counseling.
• Follow Ryan White Part C program policies.
• Assist clients in obtaining medical and social services and coordinating care.
• Develop initial and follow-up assessments of service needs.
• Collect and report data for The HIV Program.
• Assist data collection from EMR into CAREWARE for grant requirements.
• Attend department and program meetings and staff calls.
• Collaborate with the Ryan White Part C Program Team.
• Perform other duties as assigned.

Skills

Writing skills

Organization

Task management

Independent worker

Computer literacy

Travel willingness

Bilingual English/Spanish

Education

Bachelor’s degree or 3 years related experience

Tools

CAREWARE

Job description

Summary

The Ryan White PART C Senior Medical Case Manager’s role is to provide medical case management services to Southwest Community Health Center's patients, including, treatment adherence, psychosocial, education, referral, client centered services that link clients with health care, and crisis intervention.

Specific Duties and Responsibilities

All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA).

• Demonstrate professional interdisciplinary skills and provide comprehensive Medical Case Management services to clients (including treatment adherence counseling).
• Follow established Ryan white Medical Case Management program and policies.
• Assist clients in obtaining appropriate services, including medical care, and social service needs.
• Coordinate access to medically appropriate levels of health and support services and continuity of care.
• Develop initial/follow-up assessment of service needs.
• Collect and aggregate data required for The HIV Program.
• Assist Infectious Disease and Internal Medicine department in data collection from Southwest EMR into CAREWARE to fulfill grant requirements.
• Attend department meetings, medical case management meetings, conferences, monthly conference calls, and required staff meetings.
• Function as a collaborative member of the Ryan White Part C Program Team.
• Perform other duties as assigned.

Qualifications

• Excellent writing, speaking and organizational abilities.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Must be a self-starter with the ability to work independently and as a team.
• Computer knowledge required.
• Willing and able to travel monthly out of Fairfield County.
• Strongly Preferred: Bilingual and/or Multilingual in English and Spanish.

Education and/or Experience

• Bachelor’s degree in human services, Psychology, Public Health or related education or three years related experience.

The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. This person must have the ability to travel as required to work with staff.