MEDICAL CARE PROGRAM ASSOCIATE I FULL-TIME CONTRACTUAL

State of Maryland; Maryland; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Subsidized health benefits

Dental coverage option

Paid leave accrual

Job summary

State of Maryland, MDH—Washington County Health Department in Hagerstown, MD is seeking a full-time contractual Clerical Assistant to support Maryland Medical Assistance applications. You will expedite eligibility determinations by obtaining verifications and coordinating with the eligibility process.

The role focuses on accurate data entry, responding to inquiries, and applying policy guidelines within the Maryland Health Connection framework.

Qualifications

• High school diploma or GED is required.
• Six months of clerical experience in health or entitlement programs.
• General clerical tasks including data entry, intake, inquiries and record keeping.

Responsibilities

• Assist customers applying for Maryland Medical Assistance.
• Expedite eligibility determinations by obtaining verifications and completing system steps.
• Enter data accurately and respond to inquiries while applying policies.

Skills

Clerical experience

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

LOCATION OF POSITION

MDH, Washington County Health Department, Hagerstown, MD

GRADE

ASTD10

LOCATION OF POSITION

MDH, Washington County Health Department, Hagerstown, MD

Main Purpose of Job

This full-time contractual position has the responsibility of assisting customers that are applying for Maryland Medical Assistance through the Maryland Health Connection. This position expedites the eligibility determination by obtaining the necessary verifications and completing the system talks associates with the eligibility process.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six months of clerical experience applying policies in a medical care, health insurance or federal or State entitlement program.

Six months of general clerical or administrative experience in one more of the following: data entry and record keeping, intake and interviewing, responding to inquiries, explaining information, writing correspondence, maintaining policies, procedures, rules, and regulations, and completing general clerical tasks.

Notes

• Candidates may substitute additional general clerical experience on a year-for-year basis for the required education.
• Candidates may substitute thirty credit hours from an accredited college or university for the required experience.

Desired Or Preferred Qualifications

• Experience determining the eligibility for governmental assistance programs.
• Customer Service Experience.
• Experience using Microsoft platforms.
• Experience interpreting and applying policies, regulations, and procedures.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Benefits

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.