Medical Business Specialist - Pulmonary Critical Care

Munson Healthcare; Traverse City (MI); Vor Ort; USD 19.000 - 30.000; Vollzeit

Benefits dieser Stelle

Full benefits

Paid holidays

Generous PTO

Employee discounts

Retirement counseling

Zusammenfassung

Munson Healthcare is seeking a Medical Business Associate (Receptionist) in Traverse City, MI. You will be the first contact for patients and families, scheduling appointments and gathering required information for registration and insurance verification.

You will greet patients professionally, manage phone and in-person inquiries, and help ensure a smooth, patient-centered experience in a busy healthcare setting.

Qualifikationen

• High school diploma or GED required.
• 6 months to 1 year of customer service experience.
• Proficient typing and familiarity with Windows.
• Experience with multiple computer systems and registration software.

Aufgaben

• Act as the first point of contact for patients and families.
• Verify patient and insurance information and enter it accurately into the registration system.
• Schedule patient appointments, including follow-ups, referrals, and tests.
• Greet patients professionally in person and over the phone and respond to their needs.

Kenntnisse

Customer service

Typing

Windows

Multiple computer systems

Ausbildung

High school diploma or GED

Associate degree preferred

Tools

Registration systems

Jobbeschreibung

Company Description

Location: 5087 N Royal Dr. B, Traverse City, MI 49684

Schedule: PRN Role - Office Hours; Monday -Thursday 7:30 am to 5 pm, Friday 7:30 am to 4 pm

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence,teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow: Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.

• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

• Be Well: Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

• As a Medical Business Associate(Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

• You will obtain/verifyall required patient and insurance informationand enterthe information into the registration system in an accurate manner.

• You will schedulepatient appointments which may include return office visits, referrals, diagnostic testing/procedures.

• You will set the tone forthe visit! You will greetpatients professionally in person and over the telephone and respond effectively to patients and their families.

Qualifications

• High school graduate or GED

• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.

• Proficient in typing, Windows, and experience with multiple computer systems.

• What’s Required - Specialist

• High school graduate or GED. Associate Degree Preferred

• A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.

• Proficient in typing, Windows, and experience with multiple computer systems.

Additional Information

Areyou Munson Material? Apply today!

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.