Revenue Cycle Billing Rep

Chestnut Health Systems; Wood River (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Chestnut Health Systems in Illinois is seeking a Revenue Cycle Representative I (Billing) to support billing operations and accounts receivable. The role emphasizes accurate claim submission, timely follow-up, and effective payer communications within a collaborative team.

The position requires a high school diploma or GED and at least one year in an office or customer service setting, with preferred experience in medical billing and coding processes.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in an office, clerical, or customer service environment.
• Experience with medical billing, insurance reimbursement, or collections preferred.
• Knowledge of medical terminology, CPT/ICD-9/10/HCPCS coding, and insurance billing processes preferred.
• Familiarity with Medicare, Medicaid, and private insurance requirements preferred.
• Strong data entry and keyboarding skills, including navigating electronic systems and payer websites.
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail, organizational skills, and ability to manage time effectively.
• Ability to work independently and solve moderately complex billing and coding issues.
• Excellent communication skills with the ability to interact professionally with diverse stakeholders.
• Ability to maintain confidentiality and adhere to HIPAA guidelines.

Responsibilities

• Support billing and collections processes for accounts receivable.
• Review and submit claims for assigned payers and/or business lines in a timely manner.
• Run and analyze monthly aging reports to follow up on unpaid claims according to departmental protocols.
• Communicate with Utilization Review staff regarding authorizations, appeals, and payer requirements.
• Respond to payer communications, including processing denials and submitting additional information as needed.
• Maintain accurate and organized filing systems, including archiving inactive records.
• Document all billing-related activity appropriately within the electronic health record (EHR) system.
• Collaborate with team members and participate in meetings to support departmental goals.
• Promote excellent customer service in all interactions.

Skills

Data entry

Attention to detail

Organization

Communication skills

Independent worker

Time management

Education

High school diploma or GED

Tools

Microsoft Office

EHR system

Payer websites

Job description

Overview

We are seeking a Revenue Cycle Representative I (Billing) to join our team. This role supports billing operations and accounts receivable functions, ensuring accurate claim submission, timely follow-up, and effective communication with payers and internal teams. The ideal candidate is detail-oriented, organized, and able to work independently while contributing to a collaborative team environment.

Overview

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

The anticipated starting pay for new hires for this position is between $17.00 -$18.00 an hour.

Responsibilities

• Support billing and collections processes for accounts receivable
• Review and submit claims for assigned payers and/or business lines in a timely manner
• Run and analyze monthly aging reports to follow up on unpaid claims according to departmental protocols
• Communicate with Utilization Review staff regarding authorizations, appeals, and payer requirements
• Respond to payer communications, including processing denials and submitting additional information as needed
• Maintain accurate and organized filing systems, including archiving inactive records
• Document all billing-related activity appropriately within the electronic health record (EHR) system
• Collaborate with team members and participate in meetings to support departmental goals
• Promote excellent customer service in all interactions

Qualifications

• High school diploma or GED required
• Minimum of one (1) year experience in an office, clerical, or customer service environment
• Experience with medical billing, insurance reimbursement, or collections preferred
• Knowledge of medical terminology, CPT/ICD-9/10/HCPCS coding, and insurance billing processes preferred
• Familiarity with Medicare, Medicaid, and private insurance requirements preferred
• Strong data entry and keyboarding skills, including navigating electronic systems and payer websites
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail, organizational skills, and ability to manage time effectively
• Ability to work independently and solve moderately complex billing and coding issues
• Excellent communication skills with the ability to interact professionally with diverse stakeholders
• Ability to maintain confidentiality and adhere to HIPAA guidelines

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

Chestnut offers a new salary structure and robust benefits!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $17.00 -$18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

check out our benefits here!