Medical Billing Specialist

Exceptional Wellness Counseling, INC; Manalapan Township (NJ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401(k) with 3% match

Paid time off

Wellness stipend

Job summary

Exceptional Wellness Counseling (EWC) is seeking a Medical Billing Specialist to support our billing department and ensure a positive, efficient financial experience for clients. The role is ideal for someone organized, dependable, eager to learn, and excited to grow within a supportive team.

Local presence is required to commute to our Manalapan, NJ office, with opportunities to grow into more complex billing responsibilities over time.

Qualifications

• 1–3+ years of medical billing experience required.
• Experience with electronic insurance processing and CPT/ICD-10 knowledge preferred.
• Friendly, confident, and professional in person, on the phone, and via email.

Responsibilities

• Support a collaborative billing environment and billing workflows.
• Handle claim submission, payment posting, follow-up, and resolution support.
• Verify client information and insurance details accurately.
• Process insurance claims and payments in a timely manner.

Skills

Medical billing

Insurance processing

Communication

Detail-oriented

Teamwork

Tech-savvy

Problem solving

People-first attitude

Local presence

Tools

Billing software

Job description

At Exceptional Wellness Counseling (EWC), we’re not just a mental health group practice - we’re a community. Therapist-owned and people‑first, we believe your job should support your well‑being, not deplete it. We foster a collaborative, supportive, and growth‑oriented culture where hard work is valued, kindness matters, teamwork is essential, and people are encouraged to bring their spark every day. We believe the best work happens when people feel supported, connected, and empowered to grow.

We’re looking for a Medical Billing Specialist to support our billing department and help ensure a positive, efficient financial experience for our clients. This role is ideal for someone who is organized, dependable, eager to learn, and excited to grow within a supportive and collaborative team environment.

Local presence: Must be able to commute to our Manalapan, New Jersey office.

What You’ll Be Doing

• Support a solution-focused and collaborative billing environment,
• Support the billing cycle including claim submission, payment posting, claim follow-up, and resolution support,
• Accurately verify prospective and current client information and insurance,
• Ensure timely and accurate insurance claim processing and payment posting,
• Process client payments and maintain up-to-date financial records,
• Assist with billing issues such as coordination of benefits, insurance terminations, claim follow-up, and recoupments, with opportunities to grow into more complex billing responsibilities over time,
• Maintain billing documentation, insurance aging reports, and billing-related tracking,
• Support provider credentialing and re-credentialing processes,
• Respond to client and staff billing questions with clarity, professionalism, and empathy,
• Collaborate with the billing team and leadership to support smooth workflows and continuous improvement,
• Ensure compliance with billing procedures, carrier requirements, and HIPAA regulations,
• Support ongoing billing initiatives and process improvements across the department.

What We’re Looking For

• Experience: 1–3+ years of medical billing experience preferred
• Insurance knowledge: Experience with electronic insurance processing required. Familiarity with commercial insurance, Medicare, credentialing, payer processes, ICD-10 and CPT codes preferred. Training and support provided for continued growth.
• Communication: Friendly, confident, and professional in person, on the phone, and via email.
• Work ethic: Reliable, hardworking, ability to multitask, detail‑oriented, proactive, and open to feedback and growth.
• Problem‑solver: You don’t just spot issues - you help solve them.
• Tech‑savvy: Comfortable with billing systems and processing claims electronically.
• People‑first attitude: You value team collaboration and exceptional client care.
• Values‑driven: You lead with kindness, integrity, teamwork, and a willingness to jump in where needed.
• Local presence: Must be able to commute to our Manalapan and Shrewsbury offices.

Why You’ll Love Working At EWC

• Full benefits: Health, dental, 401(k) with 3% match, paid time off, and a wellness stipend.
• PTO includes: 17 PTO days, 4 sick days, and 7 paid holidays
• Collaborative culture: Work with a high-functioning, supportive, and humorous team that truly has your back
• Work‑life balance: We practice what we preach with realistic expectations and flexibility
• Team fun: Quarterly team outings like Top Golf, paddleboarding, paint nights, peach picking and team celebrations

Compensation

$25–27 per hour depending on experience and qualifications

Schedule

Monday to Friday

8:30am to 4:30pm (8‑hour shift) in‑person.