Medical Billing Specialist

Unity Hospice WI; Green Bay (WI); Remote; USD 25,000 - 39,000; Part time

Benefits offered by this job

Health benefits

Paid time off

403(b) retirement plan

Mileage reimbursement

Professional development

Job summary

Unity Hospice WI is seeking a Medical Billing Specialist for a part-time remote role in Wisconsin. The position involves calculating, processing, and collecting payments for hospice services with a 20-hour week schedule.

The ideal candidate has Medicare billing experience, strong problem-solving and customer service skills, and the ability to collaborate with internal teams, physicians, and insurance providers.

Qualifications

• Associate degree, relevant work experience, or an equivalent combination of education and experience.
• Minimum of 2 years of medical billing experience.
• Part A and Part B Medicare billing experience required.
• 3–5 years of customer service experience.
• Experience with CMS rules and regulations for both professional and facility settings.

Responsibilities

• Prepare and submit patient and insurance billing for hospice services.
• Complete full billing process and timely claim submission.
• Submit prior authorizations as needed.
• Enter Medicare and Medicaid Notices of Election; support terminations.
• Review and post EOBs for accuracy.
• Follow up on submitted claims and outstanding balances.
• Coordinate with insurance carriers and patients to support timely reimbursements.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Independent worker

Education

Associate degree or equivalent

Tools

Epic EMR

Excel

Word

Job description

Medical Billing Specialist

Part-Time | Remote – Wisconsin Residents Only | 20 Hours Per Week

Description

At Unity, we are dedicated to honoring life by bringing peace of mind and comfort when it matters most. With over 48 years of compassionate care, we take pride in the supportive and collaborative environment we provide for our team members. By joining Unity, you will become part of a dedicated team of professionals who share our core values of Excellence, Collaboration, Integrity, Compassion, and Accountability. Together, we make a meaningful difference in the lives of our patients and their families. The Medical Billing Specialist is responsible for calculating, processing, and collecting payments for medical procedures and services. This role performs a variety of complex billing, clerical, and accounting functions, including maintaining patient and third-party billing records, verifying and processing claims, following up on outstanding balances, resolving billing discrepancies, and coordinating payment arrangements when appropriate. The ideal candidate has a strong understanding of Medicare billing requirements, excellent problem-solving skills, and a commitment to providing outstanding customer service to patients, insurance providers, and internal partners.

Schedule

Part-time, 20 hours per week
Hours: Monday–Friday, 4 hours per day
Work Arrangement: Fully remote; must reside in Wisconsin
Daily Schedule: A consistent 4-hour shift each day, scheduled within the hours of 7:00 a.m.–5:00 p.m.

Key Responsibilities

• Prepare and submit patient and insurance billing for Supportive Care Management, clinician visits (including physicians and APNs), and hospice services.
• Complete the full billing process, including working assigned billing queues and ensuring timely claim submission.
• Submit prior authorizations as needed.
• Enter Medicare and Medicaid Notices of Election and provide backup support for terminations and revocations.
• Complete Skilled Nursing Facility hospice pass-through billing.
• Review and post Explanations of Benefits (EOBs) for accuracy.
• Follow up on submitted claims, unpaid balances, and outstanding patient accounts. Resubmit claims and correct inaccuracies as needed.
• Maintain accurate aging reports and investigate outstanding balances in a timely manner.
• Research and resolve billing discrepancies, payment variances, disputes, reversals, and appeals.
• Coordinate with insurance carriers, patients, facilities, and other parties to resolve account issues and support timely reimbursement.
• Provide telephone support regarding claim status, claim adjudication, and basic coverage questions.
• Review secondary and tertiary payer information to support claim payment, resubmissions, and account adjustments.
• Identify and communicate contractual allowance concerns, reimbursement discrepancies, and unresolved accounts to the appropriate billing leadership.
• Maintain accurate patient and billing records in accordance with Unity's policies and procedures.
• Assist with procedure development, forms, manuals, and reporting as needed.
• Provide data and other support to management as requested.
• Perform other duties as assigned.

Why Unity?

Health

We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well.

Life

Unity values work-life balance, offering paid time off, extended illness and injury bank, bereavement leave, an Employee Assistance Program, and fitness membership reimbursement to support your personal needs and interests outside of work.

Security

For your financial peace of mind, Unity offers a 403(b) retirement savings plan, group life insurance, voluntary life insurance, as well as accident, critical illness, and disability insurance options.

Compensation

We reward your skills and commitment with competitive pay, overtime opportunities for hourly roles, and mileage reimbursement.

Career

Grow with Unity through internal and external learning opportunities, education assistance, and leadership development programs designed to support your professional journey.

All new employees are eligible for benefits on the first of the month following their date of hire.

For a full list of benefits: https://unityhospice.org/careers

Choose Unity as the place to grow your career, make a meaningful impact, and be valued every step of the way.

Requirements

Qualifications:

• Associate degree, relevant work experience, or an equivalent combination of education and experience.
• Minimum of 2 years of medical billing experience.
• Part A and Part B Medicare billing experience required.
• 3–5 years of customer service experience.
• Experience with CMS rules and regulations for both professional and facility settings.

Knowledge, Skills & Abilities

• Knowledge of Medicare, Medicaid, and commercial insurance billing requirements.
• Understanding of CMS billing guidelines and reimbursement requirements.
• Experience with Electronic Medical Record (EMR) systems; Epic experience preferred.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Strong problem-solving, analytical, and organizational skills.
• Excellent verbal and written communication, phone, and customer service skills.
• Ability to work independently while contributing to a collaborative team environment.
• Ability to manage multiple priorities, work through frequent interruptions, and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to accurate documentation.
• Ability to build effective relationships and collaborate with internal and external customers.
• Demonstrates initiative, self-motivation, and a professional work ethic.