Medical Billing & Collections Team Leader

Rotech Healthcare Inc.; Lafayette (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, vision coverage

401(k)

Bonus opportunities

Job summary

Rotech Healthcare Inc. is seeking a Medical Billing & Collections Team Leader for our Billing Center. You will support a team of billing center staff to achieve their goals and improve collections performance.

Responsibilities include managing unpaid AR, distributing aging work, and ensuring payer communication while training staff on submission, collection and reconciliation processes.

Qualifications

• High school diploma or GED required.
• Experience in medical field and administrative record management preferred.
• Supervisory experience is a plus.

Responsibilities

• Manage collections and reconcile unpaid accounts receivable.
• Distribute AR aging assignments and follow up with payers.
• Communicate with payers and reconcile batches.
• Review and approve adjustment requests and audits.
• Train staff on claims submission, collections, appeals, and reconciliation processes.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Team leadership

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Office

Job description

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Summary

We are seeking a dedicated Medical Billing & Collections Team Leader for our Billing Center. In this role you will support a team of billing center employees in reaching their goals.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Collections and Reconciliation of unpaid AR
• Distributing A/R aging assignments and follow-up
• Ensuring communication with payer
• Reconciling batches
• Reviewing and approving adjustment requests
• Reviewing keying audits, daily collections activity sheets, and ensuring all adjustments are approved
• Reviewing monthly collection activity and performance; setting goals
• Running reports
• Training staff on proper claim submission, collection, appeal, and reconciliation processes
• Performs other duties as assigned

Qualifications

Employment is contingent on

• Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Experience in medical field and administrative record management
• Experience working in healthcare, home health, or medical field
• Minimum of one year experience in medical authorizations preferred
• One to three years of related prior work experience in a team-oriented environment
• Strong customer service background
• Supervisory experience

Skills and Competencies

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non‑verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self‑motivation, organized, time‑management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork

Rotech Information

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non‑exempt positions (as applicable)
• Commissionfor Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs
• Employee Assistance Program (EAP)
• 401(k), HSA, and FSA/Dependent Care FSA
• Medical, prescription, dental, and vision coverage
• Life insurance, disability, accidental death, identity protection, and legal services
• Meru Health mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings Solutions programs
• Hepatitis B (HEPB) and TB vaccinations

Florida applicants

Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.