Medical Billing & Collections Rep

ARStrat; Denison (TX); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid Time Off (PTO)

Flexible benefits

Life & disability coverage

Job summary

ARStrat, located in Denison, TX, is seeking a Medical Billing & Collections Representative to resolve overdue patient accounts and assist with payment arrangements. The role requires strong communication and call center experience, with bilingual Spanish preferred.

You will re-bill insurance, maintain records, and collaborate with billing teams while handling high call volumes in a fast-paced environment. Benefits include comprehensive health coverage and a 401(k) plan.

Qualifications

• Experience in healthcare call center or collections; ability to handle high call volume.
• Strong communication and organizational skills; proficient with billing systems.

Responsibilities

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re-bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.
• Perform skip tracing to locate missing payments.

Skills

Customer service

Communication

Independence

Call center experience

Bilingual Spanish

Education

High school diploma / GED

Tools

Medical billing software

Job description

Medical Billing & Collections Rep

Job Category: Administrative/Support

Requisition Number: MEDIC001896

Posted: July 7, 2026

Employment Type: Full-Time

Location: 231 W Main St, 2nd Floor, Denison, TX 75020, USA

Description

Join Our Team as a Medical Billing and Collections Representative! Are you a problem‑solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions and working with insurance companies. We’re looking for someone who’s customer‑focused, assertive, and ready to take on challenges in a fast‑paced environment.

Position Summary

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re‑bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.
• Perform skip tracing to locate missing payments.
• Maintain a professional, respectful demeanor with patients and colleagues.

Compensation

• Hourly Rate: $15.00 per hour
• Bonus Potential: Eligible for up to a $3,500 monthly bonus based on performance.

Work Hours

• Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM

Position Requirements

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re‑bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.

Qualifications

• Education: High school diploma / GED
• Experience: 1–2 years in call center/collections operations in a healthcare field; knowledge of insurance collection verification and follow‑up activities.

Additional Requirements

• Strong communication and organizational skills.
• Ability to work independently and meet goals.
• Experience with medical billing software is a plus.
• Previous collections or customer service experience preferred.
• Ability to handle over 100 calls per day.
• Bilingual in Spanish preferred.

Benefits & Incentives

• Comprehensive health benefits (medical, dental, vision).
• Life & disability coverage (basic life, AD&D, short‑term and long‑term disability).
• 401(k) retirement plan with company match.
• Paid Time Off (PTO).
• Flexible benefit options.

About ARStrat/GetixHealth

Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting‑edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient‑centered.

Equal Opportunity Employer

ARStrat is an equal employment opportunity employer and participates in E‑Verify. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.