Medical Billing and Collections Representative

ARStrat; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health coverage after 90 days

401(k) plan

PTO from day one

Life & Disability Insurance

Job summary

ARStrat is seeking a Medical Billing and Collections Representative in the Houston area. You will manage delinquent accounts, arrange patient payments, and coordinate with insurance for re-billing while maintaining accurate records.

The role requires strong communication, independence, and the ability to handle 100+ calls daily. Bilingual in Spanish is preferred and experience with medical billing software is a plus.

Qualifications

• Education: High school diploma or GED.
• Experience: 1–2 years in call center/collections in healthcare with knowledge of insurance verification and follow-up to get claims paid.

Responsibilities

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re-bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.

Skills

Strong communication

Organizational skills

Independent worker

High call volume

Education

High school diploma / GED

Tools

Medical billing software

Job description

Medical Billing and Collections Representative

Location: Sugarland, 14141 Southwest FWY, STE 300, Houston, TX 77478. Full‑Time. Posted: July 8, 2026. Job Category: Administrative/Support. Requisition Number: MEDIC001943.

Join Our Team as a Medical Billing and Collections Rep! Are you a problem‑solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer‑focused, assertive, and ready to take on challenges in a fast‑paced environment. Ready to make an impact? Let’s get started!

Position Summary

As a Medical Billing and Collections Representative, you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re‑billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.

Responsibilities

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re‑bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.

Qualifications

• Education: High school diploma / GED
• Experience: 1- 2 years’ experience in Call center/Collections operations in a Healthcare field. Have a working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid.

Requirements

• Strong communication and organizational skills.
• Ability to work independently and meet goals.
• Experience with medical billing software is a plus.
• Previous collections or customer service experience preferred.
• Ability to handle over 100 calls per day.
• Bilingual in Spanish Preferred

Compensation

• Hourly Rate: $16.00 per hour + Eligible for up to a $3,500 monthly bonus based on performance.

Work Hours

• Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM

Benefits & Incentives

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full‑time employment.
• Life & Disability Insurance: Benefit from basic life/AD&D, short‑term, and long‑term disability coverage, with optional voluntary life/AD&D plans.
• 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
• Flexible Benefits: Customize your benefits package to fit your personal and family needs.

Work Environment

Moderately fast‑paced with general supervision. Some creativity and latitude are expected in the role.

About ARStrat/GetixHealth

Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting‑edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

Note

This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions.

Equal Employment Opportunity

ARStrat is an equal employment opportunity employer and participates in E-Verify.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.