Medical Billing AR Specialist - Denials & Appeals

Wilmington Health; Wilmington (NC); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Wilmington Health is seeking an Insurance Accounts Receivable Specialist to support prompt collection of amounts due for patient care. The role emphasizes follow-up with carriers, documentation, and benefit verification in a busy Central Business Office.

The ideal candidate brings 3-5 years in a medical office, experience with denials/appeals, and the ability to adapt to a hybrid/remote work arrangement. Compliance with OSHA/DOT knowledge and CPR/BLS certification are preferred.

Qualifications

• 3-5 years' experience in a medical office environment.
• Experience with denials, appeals, and corrected claims.
• Remote option may be available at a certain point.

Responsibilities

• Follow up with carriers on outstanding claims.
• File claims requiring additional documentation.
• Verify benefits as requested by physician.
• Update insurance information as needed.
• Correspond with carriers for appeals and inquiries.
• Communicate changes in regulations to supervisor.
• Assist patients and offices to resolve denials and coverage issues.

Skills

Medical billing experience

Denials & appeals

Hybrid/remote capability

Education

High school diploma or GED

Job description

Wilmington Health is seeking an Insurance Accounts Receivable Specialist to support prompt collection of amounts due for patient care. The role emphasizes follow-up with carriers, documentation, and benefit verification in a busy Central Business Office.

The ideal candidate brings 3-5 years in a medical office, experience with denials/appeals, and the ability to adapt to a hybrid/remote work arrangement. Compliance with OSHA/DOT knowledge and CPR/BLS certification are preferred.