Medical Billing & AR Specialist

Wilmington Health; Wilmington (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Wilmington Health in Wilmington, NC is seeking an Insurance Accounts Receivable Specialist (FT) to ensure timely collection of amounts due. The role requires 3–5 years in a medical office and involves denial management, appeals, and coordinating with carriers and patients to resolve billing issues.

The position emphasizes accuracy, regulatory awareness (OSHA/DOT knowledge), and willingness to support cross-functional teams within the Central Business Office.

Qualifications

• High school diploma or GED required.
• 3-5 years in a medical office environment.
• May include equivalent combination of education and experience.

Responsibilities

• Follow up with carrier regarding outstanding claims.
• File claims requiring additional documentation.
• Verify benefits as requested by physician.
• Change insurance information as appropriate.
• Correspond with carrier for appeals/inquiries.
• Communicate regulatory changes to supervisor.
• Contact patient/carrier to follow up on denials.
• Respond to calls and correspondence; process refunds.
• Establish payment plans.
• Collaborate to resolve issues with WH.

Skills

Medical Billing

Denials Management

Benefits Verification

Accounts Receivable

Customer Service

Education

High school diploma or GED

Equivalent combination of education and experience

Job description

Wilmington Health in Wilmington, NC is seeking an Insurance Accounts Receivable Specialist (FT) to ensure timely collection of amounts due. The role requires 3–5 years in a medical office and involves denial management, appeals, and coordinating with carriers and patients to resolve billing issues.

The position emphasizes accuracy, regulatory awareness (OSHA/DOT knowledge), and willingness to support cross-functional teams within the Central Business Office.