Medical Biller/Collector

Ambulatory Surgery Center of Utah; Washington Terrace (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Comprehensive benefits package

Learning and growth opportunities

Job summary

Ambulatory Surgery Center of Utah is seeking a detail-oriented Biller/Collector to manage billing, collections, and accounts receivable. You will handle calls, notify delinquent accounts, and prepare statements while aligning with billing policies and guidelines.

The role requires 1–3 years in healthcare billing, relevant coding knowledge (ICD-10-CM, CPT, HCPCS), and applicable certifications; a strong emphasis on accuracy and collaboration within the team will drive success.

Qualifications

• 1–3 years of healthcare billing experience.
• 1–3 years of healthcare billing/coding in a medical setting.
• Certifications CPC/COC/RHIA/RHIT or equivalent required.

Responsibilities

• Answer calls from patients or insurance with account questions.
• Notify delinquent accounts by mail, phone, or in person to solicit payment.
• Record financial status and status of collection efforts.
• Maintain Medicare bad-debt cost report and track billings.
• Prepare and mail patient statements.
• Follow billing policies and state/federal guidelines.
• Develop and maintain billing records and forms.
• Identify and resolve problems and suggest corrective procedures.
• Upload charges for procedures; follow up on rejections in clearinghouse.
• Evaluate self-pay accounts for timely financial arrangements.

Skills

Billing experience

Coding knowledge ICD-10-CM CPT HCPCS

Attention to detail

Education

CPC/COC/RHIA/RHIT certifications

Job description

Are you detail-oriented, organized, and passionate about making a difference behind the scenes in patient care? We’re looking for a Biller/Collector to join our dedicated team. In this vital role, you’ll help ensure that our patients receive outstanding service while managing billing, collections, and accounts receivable with accuracy and care. At our Center, teamwork isn’t just a buzzword — it’s how we operate every day. We support one another, cross-train to grow our skills, and work together to create a positive, efficient environment for both staff and patients.What We Offer:Paid holidaysPaid time offComprehensive benefits package including medical, dental, vision, life, disability, accident, hospital and critical illness insurance.Opportunities to learn, grow, and make a lasting impactWhat You’ll Do:Answers calls from patients or insurance companies with account questions. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.Record information about financial status of customers and status of collection efforts.Maintains Medicare bad-debt cost report by tracking billings; monitoring collections; compiling information. Prepares and mails patient statements.Follows established billing and coding policies and procedures, and State and Federal guidelines.Assist in developing and adheres to record keeping systems, forms, policies, and procedures related to billing, processing payments and other accounts receivable activities.Identifies and resolves problems and inconsistencies and suggests appropriate corrective procedures.Communicates and coordinates billing policies, practices and procedures with department and company supervisors and officials, vendors, reporting agencies, clients, customers, and the public.Upload charges for all procedures performed.Performs follow up on all rejections in clearinghouse software; makes changes as necessary to re-file claim.Evaluate self-pay accounts to determine agreed financial arrangements are being met in a timely and consistence basis. Locate and monitor overdue accounts, using computers and a variety of automated systems.Verifies claims were received from acceptance reports by following up with the insurance company to make sure the claim was received.Record information about financial status of customers and status of collection efforts.Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.Documents concisely, precisely, and accurately on all documents as indicated by policy.Orders associated supplies required for cash receipt and self-pay collection.Participates in Quality Assessment activities as directed for the continuous improvement of the facility.Develops and maintains an effective working relationship with patients, facility staff, physician, and staff.Regular, physical attendance on a predictable basis is essential to the performance of this job.Attends training sessions as requested and/or desired for knowledge or expertise.What You Bring:High school graduate or equivalent, preferred.One to three (1-3) years’ experience with coding practices in healthcare preferred.One to three (1-3) years’ experience as a biller in healthcare(CPC) Certified Professional Coder; or (COC) Certified Outpatient Coder; or (RHIA) Registered Health Information Administrator; or (RHIT) Registered Health Information Technician.Advanced knowledge and experience in coding systems such as International Classification of Diseases, Clinical Modifications (ICD-10-CM), Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS).If you’re looking for a place where your skills matter and your work-life balance is respected, we’d love to meet you. Join a team that values accuracy, compassion, and collaboration — and be part of something meaningful.Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Responsibilities may evolve based on business needs.