Medical Biller

PROSPER HEALTH AND BEHAVIORAL CARE; Maryland; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

PROSPER HEALTH AND BEHAVIORAL CARE is seeking a Medical Biller to join our team. You will work with clients, answer billing questions, and process insurance forms for private, Medicaid, and Medicare plans.

You will collect necessary documentation from clients and coordinate with physicians' offices and hospitals to obtain records. The ideal candidate has excellent attention to detail, strong customer service, and comfort with phone-based work.

Qualifications

• Experience with medical billing and/or coding, preferably in mental health.
• Strong customer service skills and communication abilities.
• Excellent attention to detail and organizational skills.

Responsibilities

• Assist clients with processing insurance claims for private, Medicaid, and Medicare plans.
• Collect and file necessary forms and signatures for billing.
• Navigate billing landscape with patients, obtaining records when needed.
• Coordinate with physicians' offices and hospitals to obtain charge information.
• Enter billing data accurately into the system and maintain confidentiality.
• Perform follow-ups on payments and client inquiries as required.
• Answer phones and route messages while providing helpful information.

Skills

Customer service

Medical billing

Attention to detail

Phone support

Tools

Carelon portal

Availity portal

Job description

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also assist other Medical Billers with follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone.

Responsibilities

• Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare
• Note and process all necessary forms from the insurance
• Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
• Work with doctor’s offices and hospitals to obtain charge information and billing details
• Enter all billing and payment information into the system properly and without errors
• Follow up with clients and payments, as needed
• Answer phones, assist clients with questions, take messages, and screen calls
• Maintains the highest level of confidentiality
• Able to access Carelon and Availity portal for Private practice

Qualifications

• Strong customer service skills
• Previous experience with medical coding or billing desired for mental health
• Strong organization skills
• Excellent attention to detail