Medical Assistant - Vascular Surgery

Wakemed; Raleigh (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

WakeMed’s Vascular Surgery team seeks a Medical Assistant to support pediatric endocrine ambulatory care, providing compassionate, family-centered service.

You will room patients, document vitals, assist with exams, coordinate care, and educate families. Travel to other WakeMed locations may be required; strong communication with families is essential.

Qualifications

• Experience as Medical Assistant in specialty/pediatric/ambulatory care preferred.
• Flexibility to travel to other locations to meet patient needs.
• Ability to build rapport with pediatric patients and families.
• Experience coordinating care across multiple providers/services preferred.
• Strong organizational skills for fast-paced clinical environments.
• Excellent attention to detail and commitment to safe patient care.
• Collaborative team player with professionalism and continuous learning.
• Compassionate support for patients, families and colleagues.

Responsibilities

• Room patients and document vitals, histories, meds in EMR.
• Assist providers with exams, procedures, and treatments.
• Coordinate referrals, authorizations, follow-ups and education.
• Explain care plans and next steps to patients and families.
• Prepare exam rooms, maintain supplies, ensure a safe environment.
• Collaborate with physicians, nurses and staff for seamless care.
• Answer questions with professionalism, empathy, and service mindset.
• Follow infection prevention protocols and policies.

Skills

Pediatric care communication

Adult/child patient interaction

Care coordination

Organizational skills

Attention to detail

Team collaboration

Compassionate care

Service-oriented approach

Education

High School Diploma or Equivalent

Completion of an approved Medical Assistant program

AAMA

AMT

ARMA

NCCT

Job description

Overview

The Medical Assistant supports WakeMed’s Vascular Surgery team by providing compassionate, family-centered care to all patients in a specialty ambulatory setting. Working under the direction and delegation of a provider, this role partners closely with physicians, nurses, and other healthcare professionals to deliver high-quality clinical care and an exceptional patient experience. The ideal candidate brings experience caring for children and adolescents, excels at building trusting relationships with patients and families, and thrives in a complex specialty environment focused on improving health outcomes for pediatric endocrine conditions.

What You'll Do

• Room patients, obtain and document vital signs, medical histories, medications, and other clinical information accurately in the electronic medical record.
• Assist providers with examinations, procedures, and treatments within the scope of practice.
• Coordinate patient care activities, including referrals, authorizations, follow-up appointments, and patient education.
• Support patients and families by clearly communicating care plans, treatment instructions, and next steps.
• Prepare exam rooms, maintain supplies, and ensure a safe, organized, and welcoming environment.
• Collaborate closely with physicians, advanced practice providers, nurses, and support staff to promote seamless patient care.
• Respond to patient and family questions with professionalism, empathy, and a service-oriented mindset.
• Follow clinical protocols, infection prevention standards, and organizational policies to ensure quality outcomes.

What We're Looking For

• Experience working as a Medical Assistant in a specialty care, pediatric, or ambulatory care setting preferred.
• Flexibility in traveling to other locations to meet the needs of our patients.
• Demonstrated ability to build rapport and effectively communicate with pediatric patients and their families.
• Experience supporting patients with complex medical needs and coordinating care across multiple providers and services preferred.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced clinical environment.
• Exceptional attention to detail and commitment to delivering safe, accurate patient care.
• A collaborative team player who values partnership, professionalism, and continuous learning.
• Ability to provide compassionate support while fostering a positive experience for patients, families, and colleagues.
• Commitment to delivering care that reflects WakeMed’s values and patient-centered culture.

The WakeWay to Excellence

• We put patients and families at the center of everything we do.
• We foster a culture of teamwork, respect, and collaboration to achieve the best outcomes.
• We embrace accountability, quality, and continuous improvement in our work.
• We support professional growth and encourage lifelong learning and development.
• We are committed to delivering compassionate care while advancing the health and well-being of the communities we serve.

Team & Culture

• Supportive team culture built on strong physician-technologist and nurse-technologist partnerships.
• Work-life balance supported through a collaborative, team-oriented environment.
• Opportunity to make a direct impact on patient outcomes through minimally invasive vascular and interventional procedures.
• Culture that promotes professional growth, ongoing learning, and certification advancement.
• Ambulatory setting focused on delivering efficient, high-quality patient care close to home.
• Accredited vascular program utilizing advanced imaging technology and innovative procedural techniques.

About WakeMed

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

1 Year Clinical - Medical Assistant Required - Or

Required - Completion Of An Approved Medical Assistant Program

• AAMA
• AMT
• ARMA
• NCCT