Cardiovascular Physicians of Delaware
Position: Vascular Medical Assistant (surgical procedures)
Location: Newark, DE
Schedule: Monday-Friday, 8am-4:30pm
Job Summary
Medical Assistants are responsible for assisting physicians and extenders (NP/PA’s). They perform multiple tasks involving patient care such as rooming patients, obtaining vitals, EMR, medication reconciliation and assisting provider with in-office procedures.
Duties and Responsibilities
Patient Care & Rooming
- Greet patients and escort them to exam rooms in a timely and professional manner
- Obtain and document vital signs, medical history updates, and chief complaints
- Prepare patients for examinations and procedures
- Ensure patient comfort and safety throughout the visit
Clinical Assistance – Vascular & Cardiology
- Assist providers with sterile and non-sterile vascular procedures
- Assist with cardiology clinic functions as needed, with training provided
- Set up exam and procedure rooms, including sterile field preparation and equipment readiness
- Assist with wound care, dressing changes, compression therapy, and post-procedure care as directed
- Clean and restock exam and procedure rooms following infection control standards
Clinical Documentation & Communication
- Accurately document patient information in the electronic medical record (EMR)
- Call patients with test results, instructions, and follow-up plans per provider protocol
- Communicate patient concerns and clinical changes to providers promptly
Training & Cross-Coverage
- Will be trained to assist in cardiology clinic operations
- May provide coverage in cardiology during high-volume periods or staffing needs
- Training will include cardiology workflows and documentation standards
General Duties
- Demonstrates exceptional care and compassion in all interactions with patients.
- Reconcile medication at every office visit. Includes verifying medications and identifying any discrepancies that need to be addressed with the provider.
- Ensure all information and proper documentation provided to physician via EMR is accurate and up to date.
- Active use of DHIN and CCHS Powerchart for obtaining clinical information.
- Assist with medication refills when needed.
- Interact with outside medical offices, diagnostic centers and other companies/organizations based on the needs of the patient.
- Perform assigned work safely; report to manager in a timely manner any unsafe activity, conditions, hazards or safety violations that may cause injury to oneself, other employees, patients or visitors.
Qualifications and Educational Requirements
- High school diploma or equivalent.
- Graduate of recognized Medical Assistant Program or hold Medical Assistant Certification.
Knowledge, Skills, and Abilities
- Knowledge of medical terminology.
- Knowledge of EMR.
- Ability to multi-task and be adaptable.
- Excellent communication and customer service skills.
- Excellent verbal and written communication skills.
- Ability to perform EKG’s and obtain blood pressure.
- Ability to prioritize and have great attention to detail.
- Ability to function well in a high paced and at times stressful environment.
Physical Requirements
- Prolonged periods of standing and walking.
- Finger dexterity to perform duties such as typing or writing.
- Ability to speak and hear.
- Intermittent periods of bending, reaching and lifting.
- Must be able to lift up to 15 pounds at times.
Expectations of All Employees
- Provides exceptional customer service to our patients.
- Exhibits professionalism and ethical behavior at all times.
- Maintains strict confidentiality of patient and business information.
- Maintains OSHA and HIPAA regulations.
- Works as part of the CPPA team and treats everyone with respect, courtesy and friendliness.
- Adheres to all policies and procedures for our organization.
- Recommends improvements to policies and procedures to management.
- Participates in committees, discussions and other team functions.