Medical Assistant Trainee

Garrett Regional Medical Center; Oakland (MD); On-site; USD 27,000 - 36,000; Full time

Job summary

SPGC Specialty Physicians of Garrett County, LLC in Oakland, MD, is seeking a Medical Assistant to assist in direct patient care under supervision in an outpatient clinic. The role supports patient rooming, documentation in the EMR, and basic clerical tasks to ensure smooth clinic operations.

The position requires strong communication, medical terminology knowledge, and the ability to multitask in a fast-paced environment.

Qualifications

• High School diploma or equivalent or currently a junior/senior in a Medical Assistant program

Responsibilities

• Performs direct patient assignments and assists with rooming patients
• Documents in patient charts per policy
• Assists MA/LPN/RN/Provider with procedures and vital signs
• Performs clerical tasks including telephone handling and filing
• Scans and attaches outside records to EMR
• Maintains quality checks on equipment and supplies
• Handles messages and routes inquiries to appropriate staff
• Exhibits professional interaction with callers/visitors

Skills

Strong communication

Medical terminology

Typing skills

Computer literacy

Multitasking

Team collaboration

EPIC EMR proficiency

Education

High School diploma or equivalent

CPR certification

Enrollment in Medical Assistant Program

Tools

EPIC EMR

Office computer systems

Job description

Assists in providing direct patient care under the direct and/or indirect supervision of the certified Medical Assistant, Registered Nurse, Licensed Practical Nurse, or Provider. Identifies and meets the patient's need in an outpatient setting in compliance with hospital policy and procedure. Actively seeks out new learning opportunities throughout the clinic environment.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• High School diploma or equivalent OR Currently a junior or senior level high school student AND enrolled in a Medical Assistant Program.
• Current CPR certification upon hire OR obtained within 90 days of hire.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Currently enrolled in a Medical Assistant Program

CORE DUTIES AND RESPONSIBILITIES

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

• Performs direct patient assignments, applying good judgment and knowledge of skills required within the realm of job responsibility.
• Reports all pertinent observations and concerns directly to the RN, LPN or Provider.
• Documents in patient chart as appropriate for realm of responsibility and per policy and procedure.
• Assists MAs, LPNs, RNs or Providers with rooming patients, completing appropriate forms, assessments, vital signs, etc. as directed.
• Performs clerical skills as directed including use of computer, assembling charts, recording information, answering telephones, filing, etc.
• Scans outside medical records, reconciles labs and diagnostic test results, hospital or other consultations reports into the EMR as appropriate under the direction of MA, LPN, RN or Provider
• Assists callers and or visitors professionally, takes written messages, creates in-basket messages, or directly routes the caller/visitor to the appropriate person
• Performs and documents findings of quality checks to include refrigerator temp, crash cart, diagnostic equipment and eyewash as directed.

9 Schedules testing procedures for patients (i.e. x-rays, ultrasounds, mammograms, etc.) under the direction of MA, LPN, RN or Provider.

• Completes on-the-job training, in-service education and carries our specific job duties under the supervision of a certified medical assistant, registered nurse, licensed practical nurse or provider.
• Scribes appropriate documentation into permanent office record consistent with policies and procedure for physician findings.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing nursing duties throughout the work shift.
• Visual acuity must be within normal range.
• Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.
• Must have manual dexterity to operate keyboards, fax machines, telephones, copiers and other business equipment.
• Must have a strong stomach to handle various odors and sites dealing with wounds and various procedures performed in the office.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to body fluids, human tissues, contagious diseases, sharps.
• Exposure to cleaning agents and disinfectants.
• Exposure to toxic gas, fumes, and odors.
• Exposure to high stress and constant interruptions.
• Confined office space under fluorescent lighting.
• Exposure to electrical current.

Skills And Abilities

• Must have the ability to work successfully under highly stressful conditions, and must be capable of adapting to varying workloads and work assignments on a constant basis.
• Must have the ability to make sound, independent judgments based on scientific principles, and also be able to collaborate with other multi-disciplinary team members in an appropriate fashion.
• Must have the ability to comprehend and perform oral and written instructions and procedures.
• Must have effective reading and comprehension skills.
• Must have strong communication skills, written and verbal.
• Must be excellent at transcribing medical information including the strong ability to spell accurately and correctly. Must have good medical terminology skills.
• Must be skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently.
• Ability to manage multiple tasks simultaneously and be able to compensate for staffing needs as appropriate including ability to be flexible because it is expected that the associate will work in other WVU Medicine owned/operated clinics when staffing necessitates.
• Ability to function as a team member in respect to organization, communication, and task prioritization.
• Typing skills/keyboarding required/ strong ability to listen and absorb what the physician is saying and ascertain the physician needs.
• Knowledge of medical terminology required by testing or completion of formal course work.
• Demonstrated familiarity with physician office computer systems such as EPIC or similar system, including use of electronic scheduling modules/Electronic Medical Records is required: testing of skills required as part of the interview process.
• Demonstrates competency in clinical and technical skills, completes training as required, and correctly performs these skills on a consistent basis.

Additional Job Description

Scheduled Weekly Hours

40

Exempt/Non-Exempt

United States of America (Non-Exempt)

Shift

Position is eligible for shift differentials based on shift worked and eligible for overtime pay hours over 40 hours per week

Compensation Range

$15.00 - $15.00

Company

SPGC Specialty Physicians of Garrett County, LLC

Cost Center

8327 SPGC Community Practice Primary Care Oakland

Address

311 N 4th St
Oakland
Maryland

Benefit eligible employees classified as at least 0.5 eligible for:

Medical, Dental, Vision, Disability Coverage, Tuition Program, Retirement, Paid Time Off, Wellness Program

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.