Medical Assistant - Tennova Orthopedics - Turkey Creek

Tennova Healthcare- North Knoxville Medical Center; Knoxville (TN); On-site; USD 33,000 - 42,000; Full time

Job summary

Tennova Healthcare- North Knoxville Medical Center is seeking a Medical Assistant to support patient care and clinic operations. The role covers clinical tasks, exam preparation, patient intake, and administrative duties under supervision.

Ideal candidates have MA program completion with up to 1 year of experience, strong communication, and a commitment to confidentiality and infection control in a busy clinic environment.

Qualifications

• Completion of an accredited Medical Assistant program preferred.
• 0-1 years of medical practice experience or externship required.

Responsibilities

• Assist with non-invasive procedures, take vital signs, and prep patients for exams.
• Prepare and clean exam rooms; support patient intake and documentation.
• Handle pre-registering, scheduling, referrals, and insurance verification.
• Maintain logs, manage supplies, and ensure efficient clinic operations.
• Educate patients on medications, diets, and health topics as directed.

Skills

Medical office procedures

Patient care techniques

Time management

Multitasking

Interpersonal skills

Infection control

Confidentiality handling

Education

Accredited Medical Assistant program

Externship / 0-1 years experience

Job description

Job Summary

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.

Essential Functions

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills And Abilities

• Knowledge of medical office procedures and patient care techniques.
• Basic proficiency in computer applications such as Microsoft Office and medical record systems.
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
• Understanding of medical terminology and infection control practices.
• Effective time management, organizational, and multitasking skills.
• Critical thinking abilities to analyze situations and develop appropriate solutions.
• Ability to maintain confidentiality and handle sensitive information.

Licenses and Certifications

• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required

INDCLINIC