Medical Assistant - Tennova Orthopedics - Turkey Creek

Tennova Medical Group - Greater Knoxville; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennova Orthopedics - Turkey Creek in Knoxville, TN is seeking a Medical Assistant to support patient care under a medical provider's supervision. You will assist with procedures, maintain exam rooms, and handle patient intake to keep the clinic running smoothly.

The role emphasizes strong interpersonal skills, basic computer literacy, and adherence to health information privacy. A Medical Assistant program completion and BCLS certification are preferred/required.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred.
• 0-1 years of experience in a medical practice setting or externship required.
• BCLS certification required

Responsibilities

• Assists with non-invasive procedures and vital signs.
• Prepares and cleans exam rooms before visits.
• Performs patient intake, reports test results, triage calls.
• Maintains daily logs and documentation.
• Supports administrative duties: pre-registration, scheduling, referrals, and insurance verification.
• Maintains inventory and provides patient education on medications and health topics.
• Maintains regular attendance and complies with policies.

Skills

Patient care procedures

Interpersonal skills

Infection control practices

Confidentiality

Time management

Organizational skills

Critical thinking

Education

Medical Assistant program

Tools

MS Office

Medical record systems

Job description

Medical Assistant - Tennova Orthopedics - Turkey Creek

Knoxville, TN, United States

Job Description

Job Summary

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.

Essential Functions

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills and Abilities

• Knowledge of medical office procedures and patient care techniques.
• Basic proficiency in computer applications such as Microsoft Office and medical record systems.
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
• Understanding of medical terminology and infection control practices.
• Effective time management, organizational, and multitasking skills.
• Critical thinking abilities to analyze situations and develop appropriate solutions.
• Ability to maintain confidentiality and handle sensitive information.

Licenses and Certifications

• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required

Job Info

• Job Identification 166483
• Job Category Allied Health
• Posting Date 09/30/2026, 06:41 PM
• Job Schedule Full time
• Job Shift Day
• Locations 10810 Parkside Dr, Knoxville, TN, 37934, US