Medical Assistant - Tennova Heart Turkey Creek

Tennova Healthcare- Turkey Creek Medical Center; Knoxville (TN); On-site; USD 36,000 - 42,000; Full time

Job summary

Tennova Healthcare- Turkey Creek Medical Center in Knoxville, TN seeks a Medical Assistant to support patient care under supervision of a medical provider. You will assist with procedures, prep exam rooms, manage patient intake and ensure efficient clinic operations, delivering excellent service to patients and staff.

Ideal candidates have a completed Medical Assistant program (accredited) with 0–1 years of experience.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or externship completed

Responsibilities

• Assists with non-invasive procedures and vital signs
• Prepares and cleans exam rooms
• Performs patient intake and documents information
• Schedules appointments and coordinates referrals
• Verifies insurance eligibility and clinic communications
• Maintains organized workload and provides courteous service
• Monitors supplies and equipment inventory
• Educates patients on medications and health topics
• Maintains regular attendance
• Assists with compliance to policies

Skills

Medical office procedures and patient‑

Microsoft Office

Medical record systems

Interpersonal skills

Medical terminology and infection‑

Time management and multitasking

confidentiality and sensitive info

Critical thinking

Education

Medical Assistant program (accredited)

Tools

Microsoft Office

Medical record systems

Job description

Job Summary

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.

Essential Functions

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills And Abilities

• Knowledge of medical office procedures and patient care techniques.
• Basic proficiency in computer applications such as Microsoft Office and medical record systems.
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
• Understanding of medical terminology and infection control practices.
• Effective time management, organizational, and multitasking skills.
• Critical thinking abilities to analyze situations and develop appropriate solutions.
• Ability to maintain confidentiality and handle sensitive information.

Licenses and Certifications

• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required

INDCLINIC