Medical Assistant Supervisor

Affinity Health Center; Rock Hill (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

Affinity Health Center is seeking an Medical Assistant Supervisor in Rock Hill, SC to lead a team delivering high-quality patient care. You will supervise Medical Assistants and Lead MA, perform direct patient care, and ensure efficient visit preparation while upholding compliance and quality standards.

The role emphasizes mentorship, growth, and a patient-centered approach in a mission-driven clinic serving diverse communities. Leadership and clinical expertise are essential for success.

Qualifications

• Must hold CMA, RMA, CCMA, or equivalent certification.
• Current BLS/CPR certification.
• Experience in a medical office or clinical setting.
• Supervisory or lead experience in a clinical setting.
• Bilingual English/Spanish is preferred.

Responsibilities

• Provide direct patient care including vitals, point-of-care testing, injections, and clinical procedures.
• Ensure seamless visit preparation—chart review, pre-visit planning, and care gap identification.
• Serve as a clinical resource and problem-solver on the floor.
• Supervise, coach, and inspire a team of Medical Assistants and Lead MA.
• Conduct performance evaluations, facilitate training, and foster a culture of accountability and growth.
• Lead by example—set the standard for professionalism, teamwork, and patient-centered care.
• Share responsibility for CLIA compliance, ensuring laboratory and point-of-care testing meets standards.
• Support Vaccines for Children (VFC) program compliance, including storage, handling, documentation, and audits.
• Assist with supply and inventory management to keep operations running smoothly and cost-effectively.
• Champion quality improvement initiatives and track metrics.

Skills

Bilingual (English/Spanish)

Leadership

Communication

Medical office experience

Education

Active CMA/RMA/CCMA Certification

BLS/CPR Certification

Job description

About the Organization

Affinity Health Center's mission is to serve the healthcare needs of our community by providing access to high-quality, comprehensive care with compassion, dignity and respect. Affinity Health Center's vision is for a healthy and vibrant community where all people have access to exceptional and comprehensive healthcare.

Description

Medical Assistant Supervisor - Join Our Mission-Driven Team!

Are you ready to lead a team that changes lives every single day? We're looking for a passionate, driven Medical Assistant Supervisor to join Affinity Health Center - where healthcare isn't just a job, it's a mission. If you thrive on mentoring others, love the fast pace of clinical care, and believe that every patient deserves exceptional service regardless of their background, this is your opportunity to make a real impact.

What You'll Do

We call this not your typical desk job. As our MA Supervisor, you'll be on the front lines of patient care while shaping the team that makes it all possible.

Clinical Care & Visit Preparation

• Provide direct patient care including vitals, point-of-care testing, injections, and clinical procedures
• Ensure seamless visit preparation - chart review, pre-visit planning, and care gap identification - so providers can focus on what they do best
• Serve as a clinical resource and problem-solver on the floor every day

Team Leadership & Development

• Supervise, coach, and inspire a team of Medical Assistants and Lead MA
• Conduct performance evaluations, facilitate training, and foster a culture of accountability and growth
• Lead by example - set the standard for professionalism, teamwork, and patient-centered care

Compliance & Quality

• Share responsibility for CLIA compliance, ensuring laboratory and point-of-care testing meets all regulatory standards
• Share oversight of Vaccines for Children (VFC) program compliance, including proper vaccine storage, handling, documentation, and audit readiness
• Support supply and inventory management to keep operations running smoothly and cost-effectively
• Champion quality improvement initiatives - identify opportunities, track metrics, and drive meaningful change.

Preferred Qualifications

• Bilingual proficiency in English and Spanish - helping us better connect with the communities we serve.
• Prior supervisory or lead experience in a clinical setting.
• Experience in an FQHC, community health center, or safety-net clinic.
• Familiarity with CLIA regulations, VFC program requirements, and quality improvement methodologies.

Why You'll Love Working Here

• Mission that matters. Every day, you'll help ensure that underserved communities receive high-quality, compassionate healthcare.
• Leadership with impact. You won't just manage - you'll mentor, build, and elevate an entire clinical team.
• Growth opportunities. We invest in our people with continuing education support, professional development, and pathways to advance.
• Team culture. Join a collaborative, supportive environment where your voice is heard and your contributions are valued.

What You Bring

• Active Medical Assistant Certification (CMA, RMA, CCMA, or equivalent)
• Current BLS/CPR Certification
• Demonstrated experience working in a medical office or clinical setting
• Proven leadership, organizational, and communication skills
• A genuine passion for community health and serving diverse patient populations

Pay Range: $40,000 - $50,000 (Based on Experience)

We are an equal opportunity employer and welcome candidates of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Requirements

EOE Statement Disclaimer: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Condition of Employment: Per policy, vaccination against the Seasonal Flu is an Employee Health Standard and Condition of Employment for all new employees of Affinity Health Center. New employees must have initiated the vaccination process prior to their start date or initiate vaccination upon onboarding.

EEO: It is the policy of Affinity Health Center to ensure equal employment opportunity without discrimination because of race, religion, color, sexual orientation, political affiliation, physical disability, national origin, sex, gender identity, gender expression, military status, age, pregnancy, or any pregnancy-related medical conditions, including, but not limited to, lactation, except when the basis is a bona fide occupational qualification.

ADA: It is Affinity Health Center’s (AHC) policy to comply with all relevant and applicable provisions of the Americans with Disabilities Act (ADA) and related state and local laws. Affinity Health Center will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of physical or mental disability. AHC will make reasonable accommodations for employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the essential functions of the job, with or without accommodation, and provided that any accommodations made do not impose an undue hardship. Individuals who feels that an accommodation is necessary to be able to perform the essential functions of the job should contact Human Resources.

This position is currently accepting applications.