Medical Assistant - Springfield

OnePeak Medical Office & Corporate; Eugene (OR); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

401(k) with company match

Voluntary LTD, FSA, Accident, Critical

Paid time off & holidays

Employee and family discounts

Job summary

OnePeak Medical is seeking a Medical Assistant to support providers with administrative tasks and patient care in a fast-paced clinic. The role emphasizes accurate charting, efficient rooming, and delivering excellent patient service.

You will manage the inbox, refills, and faxes, prepare exam rooms, handle callbacks, and participate in cross-training across lab, phlebotomy, and front desk duties while ensuring HIPAA and OSHA compliance.

Qualifications

• High school diploma or equivalent required.
• Current BLS and/or CPR/AED certification required.
• Recent medical assistant experience, minimum 6 months preferred.
• CMA and CPT certifications strongly preferred.

Responsibilities

• Serve as Medical Assistant for the designated provider(s).
• Assist with Inbox, manage prescription refills and faxes.
• Room patients and assist in intake procedures.
• Prepare, stock, and maintain examination and treatment rooms and equipment.
• Prepare patient charts, incorporate outside labs, and ensure reports are collected.
• Document patient charts within EHR and EPM systems.
• Deliver patient education and assist with scheduling at the front desk.
• Handle callbacks and respond to portal inquiries promptly.
• Crosstrain in laboratory, phlebotomy, and front desk duties.

Skills

Teamwork

Communication

Customer service

Time management

Multitasking

Professionalism

Education

High school diploma

BLS/CPR Certification

CMA Certification

CPT Certification

MA experience 6 months

Job description

Mission

Empowering healthier lives by making root-cause medicine accessible to everyone.

Vision

Leading a new era of healthcare where root-cause medicine is the standard of care.

Our Company

At OnePeak Medical, we are a team of dedicated caregivers who are passionate about providing exceptional healthcare services. Our mission is to redefine primary care by offering innovative, integrated health solutions aimed at optimizing wellbeing. We seek individuals who share our commitment to innovation and growth and empower our frontline healthcare providers with the latest resources to excel in their roles.

As a Medical Assistant, you will be integral in supporting the provider by performing both administrative tasks and patient care. Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional service.

Duties and Responsibilities

• Serve as a Medical Assistant for the designated provider(s).
• Assist providers with their "Inbox" and manage prescription refills and faxes.
• Assist in rooming patients, ensuring familiarity with the rooming process and intake procedures.
• Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
• Prepare patient charts, including incorporation of outside lab results and visit notes from other providers, and ensure lab reports and diagnostic test results are collected.
• Contribute to patient chart documentation.
• Execute all duties and responsibilities within the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems in accordance with standardized protocols.
• Deliver patient education, accompany patients to the front office for scheduling.
• Handle callbacks and respond to patient portal tasks and inquiries promptly.
• Crosstrain in various clinic areas, including laboratory, phlebotomy and front desk duties
• as needed and able.
• Attend and complete department and clinical meetings and trainings as scheduled.
• Adhere to and enforce all HIPAA and OSHA compliance laws and regulations.
• Adhere to OnePeak Medical's policies and procedures, as outlined in the Employee Handbook and Policies.
• Perform additional responsibilities as required in support of OnePeak Medical.
• Demonstrate flexibility and the ability to meet business needs, potentially traveling to other clinics.
• May be required to drive personal vehicle. Please refer to company policy for details.

Skills and Qualifications

• Embody the OnePeak values: Teamwork, Informed, Respect, Balance, Excellence.
• Hold oneself accountable for delivering high-quality, timely, and cost-effective results.
• Exhibit excellent time management skills with the ability to multitask, prioritize, and organize workload effectively.
• Demonstrate effective communication with patients, staff, and providers, both in written and oral form.
• Exhibit excellent customer service and teamwork skills, projecting a welcoming and positive attitude.
• Demonstrate effective problem-solving and conflict-resolution skills when addressing patient concerns.
• Inspire and motivate self and others, displaying confidence.
• Display good judgment and make timely and sound decisions.
• Embrace a continuous improvement mindset.
• Possess strong interpersonal skills and maintain professionalism.
• Listen attentively and welcomes constructive feedback.
• Thrive in a fast-paced environment.

Education and Experience

• High school diploma or equivalent - required
• Current BLS and/or CPR/AED Certification – required
• Recent medical assistant experience, minimum of 6 months – strongly preferred
• CMA (Certified Medical Assistant) Certification – strongly preferred
• CPT (Certified Phlebotomist Technician) Certification – strongly preferred

Physical Requirements

• Move supplies up to 25 lbs
• Lift equipment up to 25 lbs
• Standing and walking 50% of time
• Typing and sitting 50% of time

Salary Range for this Role

$19.76 - $23.25 USD

• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan with Company Match
• Voluntary LTD, FSA, Accident, Critical Illness
• Paid Time Off and Paid Holidays
• Employee and Family Discounts