MEDICAL ASSISTANT-SPECIALTY CLINIC

Methodist Hospitals; Merrillville (IN); On-site; USD 33,000 - 42,000; Full time

Job summary

Methodist Hospitals is seeking a Medical Assistant to support primary care teams by providing patient care and aiding in procedures. Responsibilities include obtaining vital signs, preparing patients, and assisting with urgent and routine visits to keep patient flow efficient.

The role requires hands-on experience in clinical settings, familiarity with EKGs and basic tests, and a commitment to HIPAA and patient confidentiality.

Qualifications

• General patient care knowledge and skills.
• Understanding of growth and development across life span.
• Knowledge of patient safety procedures and medical terminology.
• Infection control and equipment handling.
• Professional courtesy and effective communication.
• Ability to recognize medical emergencies and work under stress.
• Ability to assess patient data and determine age-specific needs.
• Capable of independent work and team collaboration.

Responsibilities

• Assist in urgent and emergent medical situations and operate emergency equipment.
• Support patient follow-up processes (referrals, labs, education materials).
• Manage patient flow and minimize wait times by efficient room utilization.
• Prepare, stock, and clean patient exam areas and workstations.
• Maintain ambulatory equipment and supplies; assist in cleaning and sterilization.
• Document patient care information in medical records per policies.
• Obtain vital signs and prepare patients for visits.
• Perform basic tests (EKG, urine dipstick, pregnancy tests) and administer injections as ordered.
• Prepare patients and assist providers during procedures.
• Perform other duties as needed.

Skills

General knowledge of care

Growth and development knowledge

Safety of patient

Medical terminology

Infection control

Professional courtesy

Interpersonal communication

Emergency recognition

Data interpretation for patient status

Independent and team work

Multitasking and prioritization

Empathetic patient care

Education

High School Diploma/GED equivalent

Job description

Overview

Under general supervision, to perform work providing support of the primary care provider and team by providing patient care and assisting with procedures, patient care follow-up, and maintenance of patient flow. Interacts with internal departments, businesses, insurance companies and billing services.

Responsibilities

PRINCIPAL DUTY S AND RESPONSIBILITIES(*Essential Functions)

• Assists in urgent and emergent medical situations, and obtains and operates emergency equipment.
• Assists provider in assuring patient follow-up processes, i.e., referrals, lab, obtaining patient education materials.
• Assists with management of patient flow ensuring rooms are efficiently utilized and patient wait time is minimized.
• Cleans, prepares, and stocks all patient exam areas and workstations.
• Assists with the maintenance of essential ambulatory equipment, instruments and supplies; assists in the care, cleaning and sterilization of equipment and instruments; and assists in maintaining the inventory of medical supplies.
• Documents patient care information per policies and procedures in the medical record.
• Obtains vital signs, identifies reason for visit and prepares patients for visit.
• Performs basic testing procedures, i.e., EKG, urine dipstick and pregnancy tests, and administers injections as ordered by the physician.
• Prepares and supports patient, and assists the provider with medical procedures.
• Performs other duties as needed and/or assigned.

NOTE: The duties in italics listed above are not performed by the Pre-Admissions Testing MAs.

Qualifications

JOB SPECIFICATIONS (Minimum Requirements)KNOWLEDGE, SKILLS, AND ABILITIES

• General knowledge and skills necessary to provide appropriate care appropriate.
• Knowledge of the principles of growth and development over the life span.
• Knowledge of procedures for maintaining safety of the patient.
• Knowledge of medical terminology.
• Proficient operational knowledge of equipment and infection control.
• Demonstrated professional courtesy and non-judgmental.
• Effective interpersonal, oral and written communication skills.
• Ability to recognize a medical emergency and to provide care under stressful and emergent circumstances.
• Ability to assess and interpret data about the patient's status in order to identify each patient's age specific needs and provide the care needed by the group serviced.
• Ability to work independently and in a team environment.
• Ability to multi-task, prioritize and work with employees/providers at all levels and with external parties.
• Ability to respond to the patient's needs, and the ability to empathize and provide compassionate patient care.

EDUCATION

• High School Diploma/GED Equivalent Required

EXPERIENCE

• 1 year Medical Assistant Required

LICENSE/CERTIFICATION

• Certified or Registered Medical Assistant through a nationally recognized association Required within 60 days of hire with the exception of those hired before 12/31/19
• BLS Certification Required

STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.