Medical Assistant - Special Part-Time - NWC

Ingham County; Lansing (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Ingham County Neighborhood Wellness Center (NWC) seeks a part-time Medical Assistant 1 to support clinical operations under supervision. You will assist providers with examinations, collect vital signs, prepare patients, and document encounters in the EHR, helping ensure smooth patient flow.

Responsibilities include coordinating referrals, assisting with CLIA tests, and maintaining HIPAA-compliant records while welcoming diverse patients and adapting to varying workloads.

Qualifications

• High school diploma or equivalent.
• Graduate of a recognized Medical Assistant program with CMS Meaningful Use credentialing.
• Current CPR certification maintained during employment.

Responsibilities

• Assist with medical examinations and procedures to support efficient patient flow.
• Prepare patients, take vital signs, and document in the EHR.
• Check insurance eligibility and refer to enrollment assistance as needed.
• Administer CLIA waived tests and assist in data entry within EHR.

Skills

Communication skills

Data entry

Stress management

Medical terminology

Education

High school diploma

Medical Assistant program credentialing

CPR certification

Tools

MCIR system

NextGen EHR

Job description

Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified. The position could possibly close at any time.

Under the supervision of a Health Department Coordinator or Supervisor and Medical Director, participates with the medical operations of the Ingham County Neighborhood Wellness Center (NWC) assists health care providers with examinations and procedures to ensure an expeditious flow of patients through NWC. Upon direction of the provider conducts various tests to identify health problems in patients. Tasks include performing chart preparation, conducting initial interviews, preparing patients for preventive screenings and recording results. Check patient insurance eligibility and refer patients to healthcare enrollment assistance sites. Ability to provide clerical services and clinical services as required to maintain an effective client flow. Cross trained to work both clerically and clinically. May assist in training new employees and medical students to NWC operations.

1. Prepares assigned clinic area/site for activities to meet provider and patient needs according to established protocols and established checklists. Communicates with Charge Nurse or others involved in purchasing and supplies about needed orders for materials, supplies, test kits and other items.
2. Receives patients and their families at NWC or screening site. Coordinates initial patient interview, gathers background information, and assists in the completion of various forms and applications. Answers routine questions regarding operations and related services.
3. Prepares patients for examination by escorting them to examination spaces, documenting complaints and symptoms. Taking vital signs including temperature, blood pressure, pulse and/or pulse oximetry. Uses Cholestech machine and patient blood sample to check levels of cholesterol and related lipids and blood glucose levels. Records vital statistics and relevant visit information in patient electronic health record (EHR) where relevant.
4. Completes necessary paperwork and EHR documentation where necessary. Contacts specialist’s offices, hospitals, labs or other facilities to make appointments as needed. Completes paperwork, notifies patients or caregivers and assists in tracking of referrals to ensure necessary care is completed.
5. Administers standardized tests or performs procedures ordered by providers such as COVID-19 and flu tests; blood pressure screenings; cholesterol, blood glucose and lipid checks, peak flow meter testing and/or other requested onsite testing that can be done in NWC setting. Assist health care professionals who are conducting medical examinations as required.
6. Perform CLIA duties and functions as Safety Monitor as needed. Collects or receives samples and conducts CLIA Waived tests per Ingham Community Health Department (ICHD) quality assurance training and documents within EHR. May prepare specimens to be sent to outside laboratories.
7. Documents all care and communication within the EHR per training and established procedure and maintains client documentation per NWC protocols.
8. Provides care following established procedure according to NWC Standing Orders and Standard Operating Procedures (SOPs). Provides all care and communication according to the Health Department Core Values. Works with diverse people including non-English speakers, people with disabilities, low-literacy and/or non-reading people, and people facing other barriers to care to overcome barriers to obtaining health care.
9. Ensures that client records are kept secure and confidential and maintained consistent with Health Department policies and procedures and HIPAA standards. Educates clients and families on their rights as related to privacy of medical information.
10. Completes ICHD HIPAA & HITECH training, bloodborne pathogen training and/or provides proof of completion of any prior bloodborne pathogen training, and completes mandatory internal education and meetings as assigned.
11. May perform clerical tasks such as assisting patients in completing paperwork, screen for insurance coverage, update client information, verify appointments, and schedule appointments. Assists other support staff as necessary and performs a variety of clerical, record keeping and account keeping assignments.
12. May be required to attend Sunday events at the Church where the site is located.

Other Functions

• Performs other duties as assigned.
• Must adhere to departmental standards in regard to HIPAA and other privacy issues.
• During a public health emergency, the employee may be required to perform duties similar to, but not limited, to those in his/her job description.

(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

Education

Possession of a high school diploma or equivalent. Graduation from a recognized Medical Assistant program and credentialing as a Medical Assistant such that they meet the federal CMS guidelines for Meaningful Use compliance. Current CPR training must be maintained during employment.

Experience

Prefer six months experience in a clinic setting.

Other Requirements

• This position requires the ability to communicate and respond to inquiries both in person and over the phone.
• This position requires the ability to operate a PC/laptop and to enter & retrieve information from a computer.
• This position requires data entry into MCIR and Nextgen systems.
• This position requires the ability to handle varying and often high levels of stress.

Demonstrates effective communication skills by engaging, interacting and working with all individuals to ensure clarity and understanding in all interactions.

Working Conditions

• This position works in an indoor environment. There is no planned exposure to prominent lights, noises, odors, temperatures or weather conditions.
• This position is required to travel for meetings and appointments. Some appointments may be held at personal residences where levels of cleanliness and safety vary.
• This position operates non-powered hand tools such as medical equipment, etc.
• This position is exposed to communicable diseases, blood, other body fluids, etc.
• This position is exposed to individuals in crisis. These individuals may suffer from mental or emotional illness, have violent tendencies or be unconcerned with their personal safety and hygiene.

Physical Requirements

• This position requires the ability to sit, stand, walk, traverse, climb, balance, twist, bend, stoop/crouch, squat, kneel, crawl, lift, carry, push, pull, reach, grasp, handle, pinch, type, endure repetitive movements of the wrists, hands or fingers.
• This position’s physical requirements require little to no stamina in traversing, climbing, balancing, squatting, kneeling and crawling.
• This position’s physical requirements require periodic stamina in sitting, twisting, bending, stooping/crouching, lifting, pushing and pulling.
• This position’s physical requirements require continuous stamina in standing, walking, carrying, reaching, grasping, handling, pinching, typing, enduring repetitive movements of the wrists, hands or fingers.
• This position performs light work requiring the ability to exert 20 pounds or less of force in the physical requirements above.
• This position primarily requires close visual acuity to perform tasks within arm’s reach such as: viewing a computer screen, using measurement devices, inspecting and assembling parts, etc.

(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.)

Medical Assistant 1 – NWC – Special Part-time

UAW F Step 1

August 2025