Medical Assistant Non-Certified - Internal Medicine (Midland)

MyMichigan Health; Midland (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Training opportunities

Supportive team environment

Job summary

A regional healthcare provider in Midland, MI is seeking a Medical Assistant to oversee patient care and ensure proper documentation. Candidates must have a Technical Certificate and ideally hold a relevant certification like RMA or CMA. Responsibilities include triaging calls, performing exams, and supporting healthcare providers. Applicants should possess excellent communication skills and knowledge of medical office procedures. The role requires the ability to maintain patient confidentiality and comply with healthcare standards.

Qualifications

• Must be a graduate of a medical assistant program.
• Certification such as Registered Medical Assistant (RMA) preferred.
• Experience in a physician clinic setting preferred.

Responsibilities

• Triage calls and schedule daily urgent/emergent add-ons.
• Perform routine pre-examination procedures including vital signs.
• Assist provider with examinations and procedures.
• Maintain a clean and safe environment for patients.

Skills

Excellent interpersonal skills

Knowledge of medical office policies

Annual OSHA training

Ability to handle multiple tasks

Education

Technical Certificate

Tools

Electronic Medical Records

MAPS

MCIR Practice Management

Job description

Summary

Under direct supervision of the provider, the Medical Assistant will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and be able to assess, plan, implement and evaluate care for patients. It is responsible for coordinating care to assure high quality, compassionate patient care is provided. The Medical Assistant will maintain and oversee patients at the office locations and act as liaison with other organizations and departments. The role may be required to order medical, pharmacy, and office supplies to manage patient care, assure compliance with all policies/procedures of MyMichigan Health and follow OSHA, CLIA regulations and other appropriate regulatory agencies. They will coordinate with and train new employees, students and float staff as required. The Medical Assistant will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor compliance and the effects of care management with high risk patients, educate on prescriptions, and teach patients and families the reasons for medication and side effects, and coordinate and ensure continuity of care with other providers. General office duties such as keyboarding, filing, telephone, computer and office equipment may also be performed as needed.

Responsibilities

• Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results; supports, directs and refers patients for consults and/or testing and insurance pre-certification and documentation. (30%)
• Greets patients and/or family; performs routine pre-examination procedures, including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains accurate patient records—including orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type and processes refills within the scope of certification. (30%)
• Assists provider with examinations and procedures. (20%)
• Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure; disposes of contaminated supplies and sterilizes medical instruments. (20%)

Other Duties and Responsibilities

• Provides complete patient assessment as indicated within the scope of the practice.
• Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens.
• Demonstrates competency to assist with procedures such as electrocardiogram (EKG), Pulmonary Function Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Test (NST).
• Assists in maintaining a clean and safe environment for patients and co-workers; may be required to travel to satellite clinics.
• Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and other necessary programs.
• Demonstrates critical thinking for patient management.
• Maintains a high level of confidentiality and ensures patient rights in accordance with HIPAA.
• May perform clerical duties—filing insurance forms, correspondence, arranging hospital admission, answering phone, updating/filing medical records.
• Orders supplies and medications.
• Maintains a system for accurately documenting and coding in the medical record as appropriate and per policy.
• Participates in annual review for quality and completeness as necessary.
• Provides for the age-specific needs of the population served according to department standards and policies/procedures.
• Performs other related duties as assigned.
• Employers may require participation in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures

• Basic Life Support (BLS)

Required Equivalent Experience

Within 3 months of hire or transfer.

Required Education

Technical Certificate.

Comments

Must be a graduate of a medical assistant program. Additionally, a certification such as Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), or equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant (CCMA) is preferred.

Experience, Training and Skills

• Excellent interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels.
• Annual OSHA training must be completed according to the Exposure Control Plan.
• Knowledge of medical office policies, practices and procedures normally acquired through 3‑5 years working in the health care system or similar setting.
• Previous experience in a physician clinic setting preferred.

Physical/Mental Requirements and Typical Working Conditions

• Exposure to stressful situations, public contact, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute.
• Can move freely around the facility with or without an assisted device and perform the functions of the job.
• Overall vision and hearing necessary with or without assisted device.
• Frequently required to sit, stand or walk for long periods; may require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to bloodborne pathogens and other potentially infectious material.
• Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, work independently, regular and predictable attendance and be able to stay awake.
• Overall dexterity required including handling, reaching, grasping, fingering and feeling; may require repetition of these movements on a regular to frequent basis.
• Physical demand level: light. Must occasionally lift or carry 11‑20 lbs (0‑33% of the workday); frequently lift 10 lbs (34‑66% of the workday) and/or walk/stand/push/pull of arm/leg controls.

Equivalent Experience and Other Comments (Education)

Other comments.