Medical Assistant | Sleep Medicine

South Bend Clinic; South Bend (IN); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition Reimbursement

401(k) Match

Paid Time Off

Parental Leave

Job summary

The South Bend Clinic is seeking a Medical Assistant to support Sleep Medicine in Mishawaka, IN. You will be part of a physician-led team delivering patient-centered care in a collaborative environment.

Responsibilities include triage, front-office coordination, and assistance with clinical procedures, with strong emphasis on accuracy, HIPAA compliance, and timely documentation. This role requires CMA certification or relevant expanded experience and comfort with EMR systems.

Qualifications

• Certified Medical Assistant (CMA) or non-certified with related expanded experience.
• Strong teamwork and customer service focus.
• Proficient computer skills and experience with EMR systems.
• Ability to multi-task in a fast-paced clinic.

Responsibilities

• Provide ongoing triage and manage office flow to meet patient needs.
• Perform technical components of department procedures.
• Document patient care accurately and in compliance with guidelines.
• Verify patient insurance for pre-certifications and referrals.
• Assist with basic back-office skills including injections and BP measurements.
• Maintain logs for equipment and ensure HIPAA compliance.

Skills

Team player

Customer service

Fast-paced environment

Education

Certified Medical Assistant (CMA)

Non-certified with related expanded experience

Tools

NextGen EMR

Job description

## Medical Assistant | Sleep MedicineApply: Mishawaka, Indiana: Full time: Posted 3 Days Ago: JR119391If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site. **Department:** Sleep Medicine**Location:** 211 N. Eddy Street, South Bend, IN 46617**Hours:** 40 Hours Weekly: Monday-Friday: 8:00 am-5:00 pmAt **The South Bend Clinic**, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. **Benefits:** • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. • Access to a mental health benefit at no cost. • Employer provided life and disability insurance. • $5,250 Tuition Reimbursement per year. • Immediate 401(k) match. • 40 hours paid volunteer time off. • A culture committed to community engagement and social impact. • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.**Responsibilities*** Provides ongoing triage and management of office flow to meet patient's medical and service needs in order to maintain optimal patient flow.* Performs the technical component of the department's clinical procedures competently.* Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.* Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.* Receives patients professionally in waiting area and rooms them per department protocol.* Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.* Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in NextGen.* Applies knowledge of general insurance guidelines and requirements to help direct patient care.* Appropriately responds to emergency situations.* Cross trains in other positions where appropriate as determined by manager.* Exhibits computer systems knowledge and proficiency as necessary to perform job functions.* Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.* Performs other duties as assigned when appropriate.* Adheres to HIPAA guidelines set forth in Clinic policies and procedures.**Qualifications**Education/Certification/License :* Certified Medical Assistant or non-certified with related expanded experience.Knowledge, Skills, and Abilities :* Team player, professional, and customer service oriented.* Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.* Able to work with diverse patient base of all ages.* Assist with clinical procedures specific to department.* Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.* In addition, must be able to anticipate the needs of the physician and require minimal supervision.* Prior experience is a plus.**Artificial Intelligence Disclosure**Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.