Medical Assistant, Senior

UPMC; Hanover (York County); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Daylight schedule

No evenings or weekends

Job summary

UPMC Gastroenterology of Central PA in Hanover, PA is seeking a dedicated Medical Assistant Senior to join our specialty gastroenterology team. The role focuses on clinical supervision, patient care, phlebotomy, EKGs, and coordinating procedures, while maintaining HIPAA compliance and high infection-control standards.

You will mentor staff, manage workflow, and collaborate with providers to improve clinical and non-clinical functions within a fast-paced environment.

Qualifications

• Leads workflow and assigns tasks to clinical staff.
• Mentors, orients and provides ongoing training to staff.
• Epic Care super user with system knowledge.

Responsibilities

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management with supervisory activities and departmental goals.
• Serve as department super user for Epic Care.
• Identify improvement opportunities for clinical/non-clinical functions.
• Lead routine staff meetings to communicate procedural changes.
• Ensure HIPAA compliance and accurate chart management.
• Prepare patient rooms and assist with exams; collect vitals as needed.
• Maintain infection control and equipment cleanliness; restock supplies.
• Coordinate patient flow and assist with patient education.

Skills

Clinical leadership

Staff training

Patient education

Infection control

Communication

Tools

Epic Care

Job description

Medical Assistant Senior - UPMC Gastroenterology of Central PA

UPMC Gastroenterology of Central PA is seeking a dedicated Medical Assistant Senior to join our team in Hanover, PA! If you're an experienced Medical Assistant looking to expand your skills in a fast-paced specialty practice while enjoying a great work-life balance, this opportunity may be the perfect fit.

Location

UPMC Gastroenterology of Central PA
310 Strock Street, Suite 8
Hanover, PA 17331

Schedule

• Full-time, Monday through Friday
• 8:00 a.m. to 4:30 p.m.
• No evenings, weekends, or holidays

Why Join UPMC?

• Daylight schedule with excellent work-life balance
• No nights, weekends, or holidays
• Supportive team environment
• Opportunity to work closely with providers in a specialty practice
• Diverse clinical and administrative responsibilities
• Career growth opportunities within UPMC

Join a growing gastroenterology team where your experience is valued, your contributions make a difference, and your schedule allows you to enjoy your evenings, weekends, and holidays off.

Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
• Serve as the department super user for Epic Care.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
• Answering calls and providing pertinent information including patient education as directed.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.