Medical Assistant - Scottsdale, AZ - Onsite

Tia; Scottsdale (AZ); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off and holidays

Professional development support

Other role-specific benefits

Job summary

Tia in Scottsdale is hiring a Medical Assistant to support day-to-day clinical care and patient flow at the Scottsdale clinic. You will room patients, collect health information and vitals, support providers, prepare exam rooms, and help ensure a caring, efficient patient experience.

This onsite role is Monday through Friday with rotating Saturday shifts. Requirements include MA certification or training, phlebotomy experience, vitals, EMR comfort, and a patient-focused approach.

Qualifications

• Certification or completion of Medical Assistant training as required by state or payer.
• Experience in a clinical ambulatory or patient-facing healthcare setting.
• Phlebotomy experience.
• Experience taking and documenting vitals.
• Comfort using EMR systems and clinical documentation tools.
• Strong attention to detail and ability to follow clinical workflows and documentation standards.
• Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment.
• Strong patient service orientation with empathy, professionalism, and discretion.
• Understanding of HIPAA and patient confidentiality requirements.
• Authorization to work in the United States.
• Ability to work Monday-Friday opening or closing shifts, with rotating Saturdays as needed.

Responsibilities

• Room patients, collect health information, take vitals, and document in medical record.
• Review upcoming schedules and communicate updates to the care team.
• Monitor schedule and move patients through front to back of house.
• Support labs and imaging workflows and enter orders.
• Perform phlebotomy and other clinical procedures.
• Prepare, clean, disinfect, and restock exam rooms.
• Capture patient preferences and context for individualized care.

Skills

Clinical support

Vitals collection

Patient communication

EMR systems

Attention to detail

Multitasking

HIPAA compliance

Education

Medical Assistant certification

Medical Assistant training program

Tools

DrChrono

TiaMD

Job description

About the Role

We’re hiring a Medical Assistant to support day-to-day clinical care and patient flow at our TIA Scottsdale clinic.

As a Medical Assistant at Tia, you’ll help keep the clinic running smoothly by rooming patients, collecting health information and vitals, supporting providers, preparing exam rooms, performing phlebotomy, and helping ensure each patient feels seen, heard, and cared for. This role is a great fit for someone who is highly organized, calm under pressure, detail-oriented, and energized by delivering an excellent patient experience.

What You’ll Do

• Patient Rooming & Clinical Support: Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.
• Provider Support: Help providers prepare for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
• Patient Flow & Clinic Coordination: Monitor the schedule, help move patients smoothly from front of house to back of house, and partner with the care team to keep clinic flow on track.
• Labs, Imaging & Follow-Up: Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping ensure follow-up items are completed in a timely manner.
• Phlebotomy & Clinical Procedures: Perform phlebotomy and specimen collection as needed while following Tia’s clinical guidelines and safety standards.
• Clinic Readiness: Prepare, clean, disinfect, and restock exam rooms throughout the day, including supply management, expiration checks, autoclaving, and ordering supplies as needed.
• Personalized Patient Care: Capture relevant patient preferences, needs, and context to help the broader care team deliver thoughtful, individualized care.

Requirements

• Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements.
• Experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting.
• Phlebotomy experience.
• Experience taking and documenting vitals.
• Comfort using electronic medical record systems and clinical documentation tools.
• Strong attention to detail and ability to follow clinical workflows and documentation standards.
• Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment.
• Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion.
• Understanding of HIPAA and patient confidentiality requirements.
• Authorization to work in the United States.
• Ability to work Monday‑Friday opening or closing shifts, with rotating Saturdays as needed.

Nice to Have

• Experience in women’s health, primary care, gynecology, dermatology, or integrated care settings.
• Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities.
• Experience with DrChrono, TiaMD, or similar EMR systems.
• Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows.
• Strong understanding of data security protocols and healthcare privacy requirements.

Work Location

This role is based onsite in TIA Scottsdale clinic.

This role requires an onsite clinic schedule of Monday‑Friday, with opening or closing shifts and rotating Saturday coverage as needed.

Compensation & Benefits

Tia is committed to pay equity and pay transparency. Compensation for this role will be determined based on job‑related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions.

The expected compensation range for this role is: $19 - $22 per hour.

You may also be eligible for:

• Medical, dental, and vision benefits, if applicable.
• Paid time off, sick leave, and holidays, if applicable.
• Professional development support.
• Other role‑specific benefits.

Equal Opportunity

Tia is an equal opportunity employer. We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.