Medical Assistant, Rheumatology

Mass General Brigham; Arkansas; On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and development

And other perks!

Job summary

Mass General Brigham's Rheumatology team in Newton, MA is seeking an experienced Medical Assistant to support patients through specialty care visits, assist with clinical workflows, and uphold a patient-centered approach in a busy outpatient setting.

Responsibilities include rooming patients, taking vital signs, assisting with procedures (including phlebotomy and immunizations when qualified), managing EHR documentation in Epic, and coordinating with providers to ensure smooth patient flow.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in Medical Assisting preferred.
• 1–2 years of direct Medical Assistant experience or medical field experience.
• Basic Life Support certification preferred.
• National Certified Medical Assistant credential preferred.
• Experience using electronic health record systems, including Epic, strongly preferred.
• Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens.
• Knowledge of medical terminology, procedures, and protocols.
• Strong interpersonal, communication, organization, accuracy, and time management skills.
• Ability to prioritize tasks in a busy clinical environment while maintaining a high level of patient service.
• Commitment to complying with all privacy, confidentiality, and patient safety standards.

Responsibilities

• Room patients and document vital signs, weight, height, and other clinical information.
• Prepare examination rooms and equipment for providers and maintain efficient patient flow.
• Partner with providers during patient visits, including assisting with rheumatology-related workflows.
• Support prescription refill workflows, patient calls, messages, and follow-up needs in the EHR.
• Collect blood, tissue, or other specimens and perform phlebotomy if certified.
• Explain treatment procedures and medications to patients and reinforce education materials.
• Administer immunizations when applicable and certified under supervision.
• Maintain inventory of immunizations and supplies, monitoring expiration dates.
• Perform occasional EKGs and other clinical tasks as needed.
• Support departmental quality initiatives and patient safety standards.
• Assist with general office support and coordinate with other departments.
• Serve as a positive, professional liaison for patients and care teams.

Skills

Interpersonal skills

Communication

Time management

Documentation

Vital signs

Phlebotomy

Immunizations

Education

High School Diploma or equivalent

Associate's degree in Medical Assisting preferred

Tools

Epic EHR

Job description

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Are you an experienced Medical Assistant who enjoys building strong provider partnerships, supporting patients through meaningful specialty care visits, and working in a collaborative outpatient environment? Join our Rheumatology team in Newton, where your clinical skills, attention to detail, and patient-centered approach will help ensure a smooth, supportive experience for patients managing complex rheumatologic and autoimmune conditions.

About The Practice

Our Rheumatology team includes five providers delivering comprehensive inpatient, outpatient, and emergency consultative care for patients with rheumatic and autoimmune conditions. The practice provides advanced evaluation and treatment for a wide range of musculoskeletal and connective tissue disorders affecting the joints, muscles, bones, and soft tissues, including arthritis and other complex autoimmune diseases.

Schedule and Location

This is a full-time, 40-hour position based at 2000 Washington Street in Newton, MA. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.

What You’ll Do

• Room patients, obtain and document vital signs, weight, height, and other relevant clinical information in the medical record.
• Prepare examination rooms and equipment for providers and help maintain efficient patient flow throughout the day.
• Partner with providers during patient visits, including assisting with joint injections and other rheumatology-related clinical workflows as appropriate.
• Support prescription refill workflows, patient phone calls, messages, and follow-up needs through the electronic health record system.
• Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing; perform phlebotomy if competency has been demonstrated.
• Explain treatment procedures, medications, diets, and provider instructions to patients while reinforcing patient education materials.
• Administer immunizations when applicable and when certification or experience requirements are met under provider supervision.
• Maintain inventory of immunizations and supplies, including monitoring expiration dates.
• Perform occasional EKGs and other clinical tasks as needed by the practice.
• Support departmental quality initiatives, including two patient identifiers, hand hygiene, and other patient safety standards.
• Assist with general office support as needed, including phone coverage, forms, documentation, and coordination with other departments.
• Serve as a positive, professional liaison for patients, families, providers, and care team members.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in Medical Assisting preferred.
• Direct Medical Assistant experience or medical field experience of 1–2 years required.
• Basic Life Support certification preferred.
• National Certified Medical Assistant credential preferred.
• Experience using electronic health record systems, including Epic, strongly preferred.
• Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens.
• Knowledge of medical terminology, procedures, and protocols.
• Strong interpersonal, communication, organization, accuracy, and time management skills.
• Ability to prioritize tasks in a busy clinical environment while maintaining a high level of patient service.
• Commitment to complying with all privacy, confidentiality, and patient safety standards.

Additional Job Details (if Applicable)

Benefits That Support You

At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well-being, and life.

Offerings Include

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives!

Bring Your Skills to a Team That Values Them

If you are a motivated Medical Assistant who enjoys clinical variety, meaningful patient interaction, and working as part of a collaborative specialty care team, we encourage you to apply and bring your talent to Rheumatology in Newton.

Remote Type

Onsite

Work Location

2000 Washington Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.