Medical Assistant (Remote)

Synapticure; Chicago (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

Synapticure seeks a Medical Assistant to oversee essential duties within their virtual care platform focusing on patients with neurodegenerative diseases. This fully remote position requires an active certification and entails responsibilities like medical record retrieval and patient interaction, with a competitive salary and benefits.

Benefits

Health insurance offering

Annual bonus eligibility

Equity with Synapticure

Qualifications

• 2+ years experience as a Medical Assistant required.
• Experience handling and reviewing medical records preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Oversee medical record retrieval and paperwork.
• Provide referrals to specialists and prior authorizations.
• Virtually greet patients prior to visits.

Skills

Communication

Advocacy

Team Collaboration

Education

Active Medical Assistant Certification

Job description

This range is provided by Synapticure. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $22.00/hr

About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS.

The Role
The Medical Assistant oversees medical record retrieval, completing paperwork, provide referrals to specialists, prior authorizations, virtually greet patients prior to visits with neurologists, and other clinical and administrative duties within the Medical Assistant scope.

Job Duties - What You'll Be Doing

• Adhering to HIPAA guidelines and standards, provides advocacy support on behalf of patients and families with clinical providers, billing and insurance companies, and other partners in the care team as needed
• Maintains accountability to ensure high quality standards in client and partner interactions ensuring the highest levels of privacy and confidentiality
• Follows standardized processes including operating procedures, quality assurance and documentation, in order to create high levels of efficiencies and effectiveness
• Maintains positive and effective relationships within the multidisciplinary Care Coordination and broader Synapticure team to ensure a streamlined and supportive experience for patients
• Collaborates with internal teams to ensure appropriate representation of Synapticure to external audiences
• Nurtures and maintains positive and effective relationships with medical and community partners
• Speaks expertly internally and externally about the program and company
  
  
  
  
  

Requirements – What We Look For In You

• Active Medical Assistant Certification
• 2+ years experience as a Medical Assistant
• Preferred Qualifications
• Experience handling and reviewing medical records
• Experience in a startup or organization that has experienced rapid growth and change
• Experience in coordinating and managing referrals
• Exceptional communication skills
• Bilingual English/Spanish
  
  
  
  
  

We’re founded by a patient and caregiver, and we’re a remote-first company. This means our values are at the heart of everything we do, and while we’re located all across the country, these principles are what tie us together around a common identity:

• Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do
• Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families and personal experiences, we recognize the seriousness of our patients’ circumstances, and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly – with hope
• Seek to understand, and stay curious. We start by listening to one another, our partners, our patients and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn.
• Embrace the opportunity. We are energized by the importance of our mission, and bias toward action
  
  
  
  
  

This position is remote and work would be based in your home. The necessary technology would be provided to work out of your home.

Salary and Benefits:
Position is full time with competitive salary and benefits package including health insurance offering. Additionally, you will be eligible for an annual bonus and equity with Synapticure.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitality, Food and Beverage Services, and Retail

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