Medical Assistant / Receptionist - FT/PRN

Urgent Team; Mountain Home (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision

Retirement savings plans

Paid Time Off

401K plan with company contribution

Job summary

Washington Regional Urgent Care seeks a Medical Assistant / Receptionist for on-site work in Mountain Home, AR. The role blends clinical support with front-desk responsibilities, including patient intake, vital signs, and documentation during urgent care visits.

Responsibilities cover phone handling, registration, and assisting providers, with benefits for full-time or PRN schedules. AR license and BLS are valued alongside a patient-centered approach.

Qualifications

• High school diploma or equivalent required.
• Prior experience performing clerical tasks in a medical office setting.
• Minimum 1 year of experience as a Medical Assistant.
• Medical Assistant Certificate or equivalent experience; willingness to obtain AR Limited X-Ray License preferred.
• BLS Certification required.

Responsibilities

• Greet patients promptly and manage registration processes.
• Answer patient inquiries and direct through registration and referrals.
• Handle multi-line phones, filing, scanning, and patient callbacks.
• Check in/out patients, assist clinical staff, and close the office after shifts.
• Verify demographics, process payments, post balances, and manage phone sheets.
• Communicate wait times and guide to next steps in treatment.
• Document vital signs, history, medications, allergies, and transfers as needed.
• Assist with procedures under provider supervision and maintain clean patient areas.

Skills

Clerical tasks in medical office

Patient greeting & registration

Multi-line phone handling

Education

High school diploma or equivalent

Medical Assistant Certificate or equivalent

AR Limited X-Ray License (preferred)

BLS Certification

Job description

Medical Assistant / Receptionist - FT/PRN

Job Category: Front Desk

Requisition Number: MEDIC012351

• Posted : October 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Mountain Home, AR 72653, USA

Description

Washington Regional Urgent Care is looking for experienced Medical Assistants with clerical experience to join our team in Mountain Home, AR.

JOB SUMMARY:

The Medical Assistant / Receptionist provides clinical care to patients in urgent care, occupational health, and workers’ compensation settings. Responsibilities include initial evaluations, x-ray testing, and preparing patients for provider evaluation by recording histories, vital signs, and documentation while recognizing acuity levels for appropriate intervention. This position will also have medical receptionist responsibilities.

KEY RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
• Answer patient inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
• Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations
• Executes follow-up calls with a sense of urgency
• Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriate
• Assists with patient transfers
• Assists with procedures directly supervised by the provider
• Follows documentation procedures and completes required documentation related to patient visit
• Responsible for ensuring patient areas remain neat and tidy throughout the day
• Responsible for cash and check reconciliation and nightly deposit drop offs
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team memberswork a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as‑needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent required
• Prior experience performing clerical tasks in a medical office setting
• Minimum 1 year of experience as a Medical Assistant
• Medical Assistant Certificate or equivalent experience; willingness to get AR Limited X-Ray License is preferred
• BLS Certification required

FULL-TIME BENEFITS INCLUDE:

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

ABOUT WASHINGTON REGIONAL URGENT CARE:

Washington Regional Urgent Care, now with seven locations in Northwest Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Washington Regional Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Additionally, all Washington Regional Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.