Medical Assistant - Psychiatric Services - Boise 23rd

Terry Reilly Health Services; Boise (ID); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Free healthcare

Job summary

Terry Reilly Health Services in Boise, ID is seeking a Medical Assistant for Psychiatric Services to join an integrated care team. You will contribute to high-quality patient care, support clinicians, and provide compassionate support to patients as part of a multidisciplinary team.

The role may involve mentoring other Medical Assistants, coordinating clinical workflows, and maintaining professional communication with patients and staff.

Qualifications

• Graduate of an accredited Medical Assistant program with current certification/registration.
• Two–three years of Medical Assistant experience.
• One year of experience with psychiatric-related care or treatment.
• Strong customer relations and communication skills.
• Ability to organize, prioritize, and coordinate multiple activities and tasks.
• Ability to handle stress and work independently with sound judgment.

Responsibilities

• Support and coordinates efficient clinical workflow in an integrated care setting.
• Act as trainer/resource/mentor for other Medical Assistants and team members.
• Communicate accurately, positively, and professionally with all team members and patients.
• Serve as primary clinical support staff for specialized patients with crossover to psychiatric services.

Skills

Medical Assistant

Psychiatric care experience

Bilingual English/Spanish

Customer service excellence

Excellent communication

Education

Graduate of an accredited Medical Assisting program

Certified/registered Medical Assistant

Tools

EHR experience

Job description

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team. We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance, so we support and value your time in and out of the office. We also provide our employees with excellent benefits including options for free healthcare.

GENERAL RESPONSIBILITIES

The Medical Assistant for Psychiatric Services works in an integrated care practice team environment, promoting and contributing to a positive patient care experience through the delivery of high quality and compassionate care. This role takes on additional roles within the care team, sometimes acting as a trainer/ resource/mentor for other Medical Assistants and team members. This role supports and coordinates efficient clinical workflow and communicates accurately, positively, and professionally with all team members and patients. This role is required to perform all duties of the Medical Assistant, as well as additional tasks and responsibilities and functions as a primary clinical support staff for specialized patients with crossover to psychiatric services. The Medical assistant for psychiatric services works under the direct supervision of the Nursing Department in collaboration with medical providers and other licensed care team members.

MINIMUM QUALIFICATIONS

The following minimum qualifications are required for this position. All required education, licensure, certifications, registrations, and other job specific credentials must be obtained and successfully verified prior to the employee's start date.

1. Graduate of an accredited Medial Assisting program and is currently certified/registered.
2. Two-three years of experience as a Medical Assistant.
3. One year of experience as a Medical Assistant working with patients seeking or engaged in psychiatric related care or treatment.
4. Ability to establish and maintain effective working relations with public and other staff persons. Strong customer relations and communication skills with a proven record of customer service excellence. Articulate telephone voice, legible penmanship, reasonable spelling skills and proficient computer skills.
5. Able to organize, prioritize, and coordinate multiple activities and tasks. Strong analytical and problem-solving skills. Ability to work independently and use sound judgment
6. Ability to handle stress related to demanding or difficult patients/team members, competing priorities, and changing processes.

PREFERRED QUALIFICATIONS

1. Bilingual in English and Spanish.

Terry Reilly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.