Medical Assistant - Prosano Care Center Chander/Gilbert area

Blue Cross Blue Shield of Arizona; Phoenix (AZ); On-site; USD 32,000 - 45,000; Full time

Job summary

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, seeks a Medical Assistant for its care center team. You will provide direct patient care, take vitals, prepare rooms, and support providers to ensure an exceptional patient experience.

The role requires a high school diploma or GED, completion of a medical assistant certification program, and an active Arizona fingerprint clearance card.

Qualifications

• 1 year of experience in a medical office environment.
• Completion of a medical assistant certification program.
• Active Arizona fingerprint clearance card is required.

Responsibilities

• Establish a strong rapport with patients and deliver an exceptional patient care experience.
• Prepare patients for visits, communicate visit details, take vitals, and update patient records.
• Prepare equipment and examination rooms, ensure sterilization and cleanliness, and support clinical operations.
• Assist providers with treatments, procedures, exams, and diagnostic tests.
• Manage inventory of supplies and equip exam rooms; administer medications and injections as directed.
• Answer phones and handle correspondence per operational workflows; collaborate across care centers.

Skills

EMR experience

HIPAA compliance

Infection control

Medical terminology

Phlebotomy

Communication

Education

High school diploma or GED

Medical Assistant certification program

Tools

EMR software

Job description

About Prosano Health Solutions:Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, has launched an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. And, in every market we serve, we assure that a customized, high-value system of care is available for our members. Together, we will set the standard for how healthcare can and should be delivered in our State.Why Join Our Team?Here’s the fun part. We are growing our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people’s lives.If you share this vision and desire to do something different...we look forward to talking to you!For more information, please reach out to our Talent Acquisition team.PURPOSE OF THE JOBThe Medical Assistant will be a key contributor to our first-class care team at Prosano Health Solutions. The Medical Assistant will have end-to-end responsibility for the direct patient care experience. This role is core to partnering with the care team in supporting patients in their journey toward their best health. This position has an emphasis on customer/patient care excellence, privacy, compliance, and serving in a dynamic health setting.REQUIRED QUALIFICATIONSRequired Work Experience1 year of experience in a medical office environmentRequired EducationHigh school diploma or GEDCompleted a medical assistant certification programRequired LicensesAn Active Arizona fingerprint clearance cardRequired CertificationsHave a medical assistant certification or complete a medical assistant certification program and obtain a medical assistant registration or certification within one year of hire.Have a Basic Life Support (BLS) certification at time of hireRequired Clinic ProtocolsCompletion of N95 Mask Fit Testing within 30 days of hireCompletion of all required vaccinations to work in clinic before clinic start datePREFERRED QUALIFICATIONSPreferred Work Experience3 years of experience in a medical office environmentPreferred EducationN/APreferred LicensesAn Active Arizona Driver’s license with acceptable driving record and reliable transportationPreferred CertificationsN/AESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIESEstablish a strong rapport with the patient, to include delivering an exceptional patient care experience.Prepare patients for their visit to include communicating details around their scheduled visit, explaining all relevant information clearly, taking vitals, and completing updates to patient records as required.Prepare equipment and examination rooms, and ensure clean instruments are available for the daily care center operations.Operate and maintain medical equipment ensuring proper sterilization and cleanliness.Assist provider with medical treatments, procedures, exams, and diagnostic tests.Manage inventory of medical supplies and equip exam rooms with appropriate supplies.Administer medication and injections as directed by Primary Care Provider (PCP).Answer phones, handle correspondence and perform all necessary functions aligned to operational workflows.Provide cross collaboration for multi-care center support.Perform all other duties as assigned.This position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week. Working hours may include extended hours.This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed.The Medical Assistant must be able to perform physical tasks associated with patient care, including standing, walking, bending, and lifting. This role requires the ability to safely lift and/or move up to 25 pounds including handling clinical supplies and equipment.REQUIRED COMPETENCIESRequired Job SkillsElectronic Medical Records experienceEnsure patient confidentiality and adhere to HIPAA guidelinesUnderstanding of Quality ComplianceStrong Infection Control practiceUnderstanding of Medical TerminologyPhlebotomy experience with venipuncture and processing labs under CLIA waived practicesRequired Professional CompetenciesExcellent interpersonal skills to include maintaining courteous, friendly, and effective communication with patients, team members and external partiesStrong communication skills using multiple modalities (virtual and in-person)Strong collaboration skillsEmpathy and advocacyExceptional organizational skills and detail orientedundefinedRequired Leadership Experience and CompetenciesN/APREFERRED COMPETENCIESPreferred Job Skills· N/APreferred Professional Competencies· N/APreferred Leadership Experience and Competencies· N/AOur CommitmentProsano Health Solutions does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.Thank you for your interest in Prosano Health Solutions. If interested in this position, please apply.