Medical Assistant, Primary Care

The General Hospital Corporation; Peabody (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Mass General Brigham in Peabody, MA is seeking a full-time Medical Assistant to join our busy practice. The role is onsite, 40 hours per week, with training initially 8:30 AM–5:00 PM and potential shift adjustments to start around 7:45–8:00 AM with a 5:00 PM end time and one half-day weekly.

The ideal candidate will have completed a MA training program or 1 year of MA experience with national MA certification preferred; BLS and CMA certifications are desirable.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in Medical Assisting preferred.
• 1-2 years direct MA experience required.

Responsibilities

• The Medical Assistant supports clinical operations and ensures smooth patient flow under physician or advanced practitioner supervision.
• Take vital signs, document patient information, schedule appointments, and manage patient flow.
• Collect specimens, perform phlebotomy if competent, and assist with immunizations and related inventory.

Education

HS Diploma or Equivalent

Associate's Degree Medical Assisting

Tools

Epic

Job description

Site

North Shore Medical Center, Inc.

Employer

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are located at 2 Corporation Way in Peabody, MA. This practice has 26 exam rooms and offers Primary Care, Specialty Care (OBGYN, Pulmonary, Rheumatology, Cardiology, Endocrinology, Nutrition, Urology, GI), Diagnostic Testing, and Lab Draw onsite.

We are seeking a full-time, 40-hour Medical Assistant to join our busy practice. This is a fully onsite, Monday through Friday position, with shifts based on practice and team needs.

During the first 90 days, the training schedule will be 8:30 AM to 5:00 PM. After the training period, the schedule will likely transition to a 7:45 AM or 8:00 AM start time, with shifts ending at 5:00 PM and one half-day shift from 8:00 AM to 1:00 PM each week.

Our Medical Assistants play an integral part in the operations of our community-based physician practices. Dedicated to clinical support, the Medical Assistant ensures a smooth patient flow within the practice and assists in the examination and treatment of patients under the direction of physician or advanced practitioner.

The ideal candidate will have completed a Medical Assistant training program or possess at least one year of professional Medical Assistant experience and hold a national MA certification (AAMA, AMT, NHA, or NCCT).

On a typical day, you'll support a steady patient schedule (approximately 20 patients per day, depending on staffing and visit type). Medical Assistants are typically paired one-on-one with a provider and may provide additional support to other providers as needed. This position is primarily focused on primary care, with cross-coverage in specialty areas as needed.

Summary: The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education

• High School Diploma or Equivalent required
• Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?

• No

Licenses and Credentials

• Basic Life Support [BLS Certification] - preferred
• Certified Medical Assistant [National Certification] - preferred

Experience

• Direct MA experience or medical field work 1-2 years required

Additional Job Details (if applicable)

• Strongly Preferred:
• Medical Assistant Course or diploma program or a minimum of 1 year professional experience
• National MA Certification via AAMA, AMT, NHA, or NCCT
• Epic experience
• Ambulatory/Outpatient experience
• Primary Care experience

Remote Type

Onsite

Work Location

Two Corporation Way

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our ap