Medical Assistant, Primary Care

4100 Newton-Wellesley Hospital; Natick (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Robust retirement savings program

Generous paid time off

Tuition assistance and professional发展

Job summary

4100 Newton-Wellesley Hospital in Natick, MA is seeking a full-time Medical Assistant to support clinical and non-clinical patient services on-site, 8:00am–4:30pm, Monday through Friday. The ideal candidate has MA training or 1–2 years of experience, BLS, and a national MA certification. Responsibilities include vital signs, patient inter,^eaction, and exam preparation.

Qualifications

• High School Diploma or Equivalent required.
• Associate’s Degree in Medical Assisting preferred.
• Basic Life Support (BLS) certification preferred.
• 1–2 years of MA experience required.

Responsibilities

• Take vital signs and document patient information.
• Schedule appointments and manage patient flow.
• Assist in examination and treatment under physician direction.

Skills

Vital signs

Patient communication

Medical terminology

EMR proficiency

Time management

Education

High School Diploma or Equivalent

Associate’s Degree in Medical Assisting preferred

Tools

EHR systems

Medical office software

Job description

Job Summary

Join a growing, patient-centered primary care team in Natick! As our practice expands, we're seeking a 40-hour, full-time Medical Assistant who is passionate about delivering exceptional care and creating a positive patient experience. Located at 307 West Central Street in Natick, MA, our practice offers a full range of primary care services – from routine check-ups and health screenings to complex diagnostic evaluation and treatment. This role will be on-site Monday through Friday 8:00am-4:30pm. Our Medical Assistants play an integral part in the operations of our community-based physician practices. Dedicated to clinical support, the Medical Assistant ensures a smooth patient flow within the practice and assists in the examination and treatment of patients under the direction of physician or advanced practitioner. The ideal candidate will have completed a Medical Assistant training program or possess at least one year of professional Medical Assistant experience and hold a national MA certification (AAMA, AMT, NHA, or NCCT).

Key Responsibilities

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient’s medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education: High School Diploma or Equivalent required. Associate’s Degree Medical Assisting preferred.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Basic Life Support (BLS Certification) preferred. Certified Medical Assistant (National Certification) – preferred.

Experience: Direct MA experience or medical field work 1–2 years required.

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details

At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well-being, and life. Offerings include:

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Remote Type: Onsite

Work Location: 307 West Central Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift Day: (United States of America)

Pay Range: $22.75 - $24.94/Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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