Medical Assistant, Primary Care

Mass General Brigham Community Physicians, Inc.; Concord (NH); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Job summary

Mass General Brigham Community Physicians, Inc. is hiring a full-time Medical Assistant to support our Concord practice on-site at 80 Beharrell Street. The role covers clinical and administrative tasks, with scheduling and patient flow management, under supervision of providers.

The ideal candidate has a Medical Assisting background, BLS certification, and strong communication skills. The position offers daytime hours, competitive pay, and comprehensive benefits in a team-oriented setting.

Qualifications

• Assists junior Medical Assistants and supports onboarding.
• Shows patients to exam rooms and interviews patients.
• Explains treatment procedures and physician instructions.
• Performs general office duties and routes communications.
• Collects blood and other specimens; may perform phlebotomy.
• Maintains immunization inventory and administers vaccines when certified.
• Supports quality initiatives like patient identifiers and hand hygiene.

Responsibilities

• Take vital signs and document patient information.
• Schedule appointments and manage patient flow.
• Explain procedures and medications to patients.
• Order and organize educational materials for patient education.
• Answer phones and complete insurance forms.
• Collaborate with physicians and nursing staff to facilitate care.

Skills

Vital signs

Phlebotomy

BLS Certification

Communication

Team collaboration

Onsite patient care

Education

High School Diploma or Equivalent

Associate's Degree in Medical Assisting (preferred)

Job description

Site: Mass General Brigham Community Physicians, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryFounded over forty years ago as Lincoln Physicians, the Mass General Brigham Healthcare Center in Concord continues to honor its founders’ legacy by delivering compassionate, dedicated, personal health care to families who live and work in the Concord, Massachusetts area. We are a member of the Mass General Brigham Community Physicians and a proud affiliate of Emerson Hospital.We provide primary care services at our state-of-the-art location at 80 Beharrell Street in West Concord, Massachusetts. As a Family Medicine office, we provide physical examinations, routine health screenings, and preventative care for all ages, from infants through adults.We are seeking a full-time, 40-hour Medical Assistant to support our practice onsite Monday through Friday from either 8:00am-4:30pm or 8:30am-5:00pm.Dedicated to clinical support as true partners to our providers, our Medical Assistants are trained to work autonomously to the top of their education/certification while also functioning as part of the multidisciplinary care team. While we ideally aim to have our clinical support staff members working 1:1 with an assigned provider, they do cross-cover, rotate, and collaborate with various providers to develop their skills, expose them to different styles, and expand their clinical knowledge.SummaryThe role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.Does this position require Patient Care? YesEssential Functions-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.-Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.-Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.-Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.-Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.-Maintains inventory of immunizations and check expiration dates.-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.-Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.QualificationsEducationHigh School Diploma or Equivalent required or Associate's Degree Medical Assisting preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsBasic Life Support [BLS Certification]Certified Medical Assistant [National Certification] preferredExperienceDirect MA experience or medical field work 1-2 years requiredAdditional Job Details (if applicable)When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for this work.Remote TypeOnsiteWork Location80 Beharrell StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$22.75 - $24.94/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.